Boost customer satisfaction with real insights
Enhance customer experience and reduce churn. Use ideas based on actual customer quotes
- Track CSAT rating over time and learn what affects it
- Build strong relationships with customers by answering their needs
- Notify your team about negative ratings immediately with custom Slack and Email notifications
- Improve team communication and bring attention to user requests
Sign Up FreeCreate CSAT Zendesk surveys
Launch your first research in minutes. Collect customer satisfaction ratings after each interaction
- Evaluate your customer service with a variety of CSAT questions
- Learn more about your customers' frustrations by adding unlimited follow-up questions
- Quickly create and send surveys without coding skills
- Get inspired for your next research with ready-made survey templates
Sign Up FreePersonalize the survey experience for each user
Increase response rate with easy-to-answer and branded surveys. Design the best experience to engage more users
- Choose what conditions trigger surveys with Zendesk Automations
- Recognize each respondent automatically
- Use survey logic and attributes recalling for a more personalized experience
- Send branded surveys with your logo, colors, and custom CSS
Sign Up FreeClose the feedback loop with Zendesk integration
Act on feedback to level up your customer service. Create tasks and alert your team when reaction is required
- Use code-free, one-click integration setup, no developers required
- Send ratings as ticket comments to know your users needs
- Create new tickets with negative ratings and follow up with unhappy customers
- Update ticket fields based on specific answers in real-time
Sign Up Free
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