“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trustpilot.”
Robin Tussiot
CRM Manager at Kard
“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trustpilot.”
“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
“The targeting aspect of product surveys, the number of question types to choose and customizable attributes make Survicate the best survey tool I've ever used.”
Survicate is easy to use yet powerful, with everything you need in one place
Cover any customer feedback use case for Marketing, Product, CS and Leadership
Start tracking NPS, CSAT and CES in minutes
Drag and drop 15 question types to make any custom survey
Run email, link, web and mobile surveys from one tool
Create surveys in seconds with +125 profesional survey templates
Use a visual survey builder to make surveys match your brand
Make your surveys smart with skip logic, custom actions and re-directs
Get automated reports right in your inbox daily, weekly or monthly
Receive real-time email, Slack and MicrosoftTeams notifications
Export survey results to XLS, CSV, Google Sheets or your CRM
Connect survey data to your other tools via 1-click integrations, API or Webhooks
Import feedback from your inbox, Google Play and other sources
Convert to text and save voice conversations with customers
Save feedback from any website with the Survicate Chrome extension
Slack surveys FAQs
What is the Survicate - Slack survey integration?
Survicate’s Slack survey integration allows teams to collect feedback directly within Slack. You can receive instant responses, and get notified about feedback without switching platforms.
How does the Slack survey integration work?
When a survey response is submitted, Survicate instantly notifies a designated Slack channel or user. This ensures teams stay updated on customer or employee feedback in real time.
What types of feedback can I receive in Slack?
You can receive notifications about various types of feedback, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), product feedback, employee engagement surveys, and more.
How do I set up the Slack survey integration?
To set up Slack integration:
Connect your Slack workspace to Survicate.
Choose a Slack channel or individual user to receive notifications.
Set up triggers for survey responses to be sent directly to Slack.
Can I automate Slack notifications for survey responses?
Yes! You can configure Survicate to send automatic notifications whenever a survey response is received. This ensures your team is instantly informed and can take action if needed.
Can I analyze survey responses in Slack?
Slack notifications provide a quick summary of survey responses. For detailed analysis, you can access responses within the Survicate dashboard, where you can filter and segment data for deeper insights.
What are the best practices when using Survicate with Slack integration?
To get the most out of your Slack survey integration:
Use dedicated Slack channels – Set up specific channels for survey responses to keep feedback organized.
Enable instant notifications – Ensure your team is alerted in real time to act on feedback quickly.
Set up keyword alerts – Use Slack’s search and alerts to track trends in feedback over time.
Combine with other integrations – Sync responses with CRM or analytics tools for deeper insights.
Close the feedback loop – Engage with respondents by following up on their feedback directly in Slack.
Is the Slack survey integration secure?
Absolutely. Survicate follows strict security protocols, ensuring data privacy and compliance with industry standards like GDPR.
Can I use the Slack survey integration on a free Survicate plan?
Yes! The Slack integration is available on all Survicate plans, so you can start collecting feedback in Slack regardless of your subscription level.
How do I get started with Slack surveys?
Sign up for Survicate, connect your Slack workspace, and start collecting valuable feedback from your team or customers today.