Salesforce + NPS
Salesforce NPS surveys

Connect NPS surveys with your Salesforce campaigns

Send Salesforce NPS surveys that users can answer straight from the email. Trigger Salesforce workflows based on survey responses. Test without additional cost
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Implement Salesforce NPS surveys in minutes

Start collecting user insights instantly with no coding skills. Easily create and personalize your surveys
  • Save time by creating Salesforce NPS survey in less than 5 minutes
  • Embed NPS question into Salesforce Emails for completion rates of up to 83%
  • Enjoy the code-free, one-click integration setup, no developers required
  • Identify Salesforce contacts without asking for their contact details
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Enrich Salesforce data with NPS surveys

Update Salesforce fields with a stable and secure connection. Pull insights without complicated setup or technical issues
  • Send surveys to the right audience with Salesforce NPS lists and segments
  • Map survey responses to Salesforce NPS custom fields
  • Update Salesforce records in real-time from full and partial responses
  • Ensure all feedback lands safely in Salesforce and no response is ever lost
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Get a 360-degree customer view with NPS surveys

Collect relevant insights with targeted surveys. Analyze each stage of the customer journey
  • Run multi-channel website, web app, email, and mobile app surveys with one subscription
  • Choose one of the +400 professional survey templates or create one from scratch
  • Pull user data into Survicate to filter survey results based on Salesforce attributes
  • Build custom Salesforce dashboards with survey responses and data from other sources
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Close the feedback loop with Salesforce NPS surveys

Act on insights with workflows and automations. Improve your product and services faster
  • Run continuous NPS research and offer incentives to promoters for leaving a review
  • Trigger Salesforce workflows based on survey responses to act on customer feedback
  • Improve customer satisfaction by implementing changes in your product and processes
  • Understand your users' needs to develop a product that meets their expectations
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Customers

What people say about
Survicate

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“We started running surveys with Survicate within minutes and within budget, what a great value for money! In the past we needed multiple apps to get customer feedback. Now we have all we need with a single subscription.”
Luke Deka
CEO and Founder at Growbots
"Survicate was quick to implement and extremely affordable! Another big decision-making factor were positive reviews about Survicate. When we combined all these factors, choosing Survicate was the only reasonable decision."
Abhishek Patodia
Senior Vice President at CarWale
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"The more you use Survicate and see how much you can do with it, the more you realize it's a good buy. We started with NPS. Today we run different surveys in our app and on the website to improve conversion. And that's still scratching the surface I feel!"
Karolina Olczak
Head of Customer Success at Landingi
One platform

Why companies switch
to Survicate?

Because Survicate is easy to use yet powerful,
with everything you need in one place
  • Cover any customer feedback use case for Marketing, Product, CS and Leadership
  • Start tracking NPS, CSAT and CES in minutes
  • Drag and drop 15 question types to make any custom survey
  • Run email, link, web and mobile surveys from one tool
  • Create surveys in seconds with +125 profesional survey templates
  • Use a visual survey builder to make surveys match your brand
  • Make your surveys smart with skip logic, custom actions and re-directs
  • Get automated reports right in your inbox daily, weekly or monthly
  • Receive real-time email, Slack and MicrosoftTeams notifications
  • Export survey results to XLS, CSV, Google Sheets or your CRM
  • Connect survey data to your other tools via 1-click integrations, API or Webhooks
  • Import feedback from your inbox, Google Play and other sources
  • Convert to text and save voice conversations with customers
  • Save feedback from any website with the Survicate Chrome extension
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