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Salesforce + NPS
Salesforce NPS surveys

Connect NPS surveys with your Salesforce campaigns

Send Salesforce NPS surveys that users can answer straight from the email. Trigger Salesforce workflows based on survey responses. Test without additional cost
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  • Set up in minutes
  • No credit card required
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Trusted by 1500+ digital businesses

Implement Salesforce NPS surveys in minutes

Start collecting user insights instantly with no coding skills. Easily create and personalize your surveys
  • Save time by creating Salesforce NPS survey in less than 5 minutes
  • Embed NPS question into Salesforce Emails for completion rates of up to 83%
  • Enjoy the code-free, one-click integration setup, no developers required
  • Identify Salesforce contacts without asking for their contact details
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Enrich Salesforce data with NPS surveys

Update Salesforce fields with a stable and secure connection. Pull insights without complicated setup or technical issues
  • Send surveys to the right audience with Salesforce NPS lists and segments
  • Map survey responses to Salesforce NPS custom fields
  • Update Salesforce records in real-time from full and partial responses
  • Ensure all feedback lands safely in Salesforce and no response is ever lost
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Get a 360-degree customer view with NPS surveys

Collect relevant insights with targeted surveys. Analyze each stage of the customer journey
  • Run multi-channel website, web app, email, and mobile app surveys with one subscription
  • Choose one of the +400 professional survey templates or create one from scratch
  • Pull user data into Survicate to filter survey results based on Salesforce attributes
  • Build custom Salesforce dashboards with survey responses and data from other sources
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Close the feedback loop with Salesforce NPS surveys

Act on insights with workflows and automations. Improve your product and services faster
  • Run continuous NPS research and offer incentives to promoters for leaving a review
  • Trigger Salesforce workflows based on survey responses to act on customer feedback
  • Improve customer satisfaction by implementing changes in your product and processes
  • Understand your users' needs to develop a product that meets their expectations
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What people say about Survicate

Dan Benavi
Head of Customer Success at WeSki
“Survicate is our most reliable source of direct customer feedback for the good and the bad. It's the space that allows our customers to express their needs, challenges, and accomplishments with WeSki. It’s one of our most powerful tools that allows WeSki to improve yearly.”
Katherine Crutchfield
UXR Lead at Landing
“Survicate has been our most reliable portal to communicate and hear from our users. It is vital for us to understand our user base as a whole and what their needs are. We review it every single week, and it's been a really consistent way for us to understand users' biggest pain points from week to week.”
Patricia Caldas
UX Researcher at Medialivre
“The most positive and distinguishing feature of Survicate is that it’s effortless to work with, and other platforms are not like that. I tried many of them before choosing Survicate, and it is intuitive and easy to use. That is the most valuable thing for me.”
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Why do companies switch to Survicate?

Get feedback from everyone, everywhere
  • Collect complete feedback through email, web, mobile, and in-product surveys
  • Continuously track NPS, CSAT, and CES, and monitor trends effectively
  • Launch continuous and recurring surveys precisely targeted to the right audience segments
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Skip manual feedback management
  • Continuously listen to feedback from all sources
  • Automatically sync online reviews, calls, emails and transcriptions in one place
  • Categorize insights to fully understand customer needs in real time
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Make feedback-driven decisions faster
  • Build custom dashboards to monitor crucial metrics and trends over time
  • Automatically visualize your data for faster insights
  • Break down results by timeframe, attributes, and more
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Translate feedback into visible improvements
  • Close feedback loops automatically with custom workflows
  • Connect Survicate with over 40 native integrations
  • Centralize and categorize feedback in Insights Hub for a detailed view of your customers’ needs and experiences
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  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response