integration-plus

NPS (Net Promoter Score) surveys for Intercom Messenger and Email

Deliver NPS surveys through Intercom Messenger and Intercom Email. Send NPS responses to Intercom contacts as tags, events and attributes.

100 free survey responses included every month

Join +30,000 companies of all sizes like:

pipedrive atlassian intercom hubspot getresponse
indeed sonos pizzahut taskrabbit brainly

2000+ installs in the Intercom marketplace

stars

Survicate's simple and powerful tools gave us the ability to deliver surveys quickly to our users through their Intercom integration. Engagement is 10x that of surveys delivered through other channels.

Michael

Director of User Experience, Digital Education

December 2019
source
stars

What I like best is the ability to ask survey questions and then ask follow up questions automatically based off responses. The integration with Intercom is key!

Eric

Senior Director, Customer Service

August 2020
source
stars

The combination of the number of survey types to choose from and customizable attributes makes Survicate one of the best survey tools I've ever used.

Adam

Marketing Director, Software

July 2020
source
iamge

Create NPS surveys for Intercom Messenger in seconds

Run Net Promoter Score (NPS) surveys that feel native to Intercom and work with Intercom outbound, conversations, messenger home, and operator.

  • Create NPS Intercom Messenger surveys with an intuitive survey builder - no coding
  • Send NPS surveys via automated or manual Intercom Messenger messages
  • Distribute NPS surveys during real-time Intercom conversations
  • Add unlimited follow-up questions
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intercom

Send engaging NPS surveys with Intercom Email

Run link and email NPS surveys that customers can answer in one click. Boost engagement and response rates.

  • Embed NPS surveys into Intercom Emails for completion rates of up to 83%
  • Create Intercom Email surveys in seconds with an intuitive survey builder - no coding
  • Send NPS surveys to the people that matter most based on Intercom segments
  • Add your logo, customize colors or use custom CSS to deliver personalized email surveys
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intercom

Turn NPS feedback into action with a powerful integration

Pull data from Intercom and push NPS survey responses to Intercom seamlessly. Get actionable insights that reduce churn and drive growth.

  • Use code-free, one-click integration setup, no developers required
  • Send survey responses to Intercom contact records as tags, events and custom attributes
  • Identify who answered your surveys and follow up with each customer
  • Pull data about Intercom contacts to Survicate to better analyze NPS results
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intercom

Close the NPS feedback loop - right inside Intercom

Act on NPS feedback and deliver a world-class customer experience!

  • Automatically open Intercom conversations after receiving NPS feedback
  • Trigger automated campaigns and get happy customers (Promoters) to provide more reviews, testimonials and case studies
  • Automatically follow-up with unhappy customers (Detractors) to reduce churn and avoid negative reviews
  • Find the drivers for user satisfaction and dissatisfaction to predict repurchases
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It’s amazing how many customers are responding to our surveys. For every dollar we spend on a Survicate subscription, we generate about $25 in additional revenue.

- Michael / Head of Marketing at Looka

Michael / Head of Marketing at Looka

A free plan that feels like a paid plan.

Start for free and upgrade as you grow. No credit card required and no need to talk to sales.

100 free survey responses included every month!