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Gong
Gong and Survicate Insights Hub Integration

Speed up extracting insights from Gong calls

Categorize and analyze Gong calls transcriptions with AI. Identify the scale and context of user issues and needs. Know what to improve faster than ever before.
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Automate extracting insights from customer interactions

Save time on customer calls analysis and get a 360-degree view of customer feedback and interactions
  • Automatically sync past and new Gong calls with Survicate Insights Hub
  • Use AI to categorize and see the scale of topics appearing in customer calls
  • Combine transcription of customer calls with other feedback sources like online reviews, support chats and surveys
  • Chat with AI Research Assistant to get more detailed insights
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Why choose Survicate x HubSpot integration?

  • Easy to use and integrate
  • Best value for money
  • Advanced features and all use cases support
  • Priority human support
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Sandra Wiedecke
Marketing Advertising at Animal Emergency Service
“We are delighted with Survicate! We are using Survicate for B2C and B2B communication, mostly for feedback and NPS surveys. Connecting with HubSpot was super easy. Sending out NPS surveys via HubSpot is sleek and up to the standard.”

What people say about Survicate

Dan Benavi
Head of Customer Success at WeSki
“Survicate is our most reliable source of direct customer feedback for the good and the bad. It's the space that allows our customers to express their needs, challenges, and accomplishments with WeSki. It’s one of our most powerful tools that allows WeSki to improve yearly.”
Katherine Crutchfield
UXR Lead at Landing
“Survicate has been our most reliable portal to communicate and hear from our users. It is vital for us to understand our user base as a whole and what their needs are. We review it every single week, and it's been a really consistent way for us to understand users' biggest pain points from week to week.”
Patricia Caldas
UX Researcher at Medialivre
“The most positive and distinguishing feature of Survicate is that it’s effortless to work with, and other platforms are not like that. I tried many of them before choosing Survicate, and it is intuitive and easy to use. That is the most valuable thing for me.”
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Discover how MAJORITY uses NPS & churn surveys to improve customer engagement

  • +7.5% NPS
  • 6 Braze & Intercom workflows
  • Up to 83% completion rate
Read Customer Success Story
Aura Arias
Head of CRM at MAJORITY
“With Survicate, we could finally bring user feedback back into Braze and act on it in real-time.”

Why do companies switch to Survicate?

Get feedback from everyone, everywhere
  • Collect complete feedback through email, web, mobile, and in-product surveys
  • Continuously track NPS, CSAT, and CES, and monitor trends effectively
  • Launch continuous and recurring surveys precisely targeted to the right audience segments
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Skip manual feSkip manual feedback managementedback management
  • Continuously listen to feedback from all sources
  • Automatically sync online reviews, calls, emails and transcriptions in one place
  • Categorize insights to fully understand customer needs in real time
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Make feedback-driven decisions faster
  • Build custom dashboards to monitor crucial metrics and trends over time
  • Automatically visualize your data for faster insights
  • Break down results by timeframe, attributes, and more
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Translate feedback into visible improvements
  • Close feedback loops automatically with custom workflows
  • Connect Survicate with over 40 native integrations
  • Centralize and categorize feedback in Insights Hub for a detailed view of your customers’ needs and experiences
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  • 97% satisfaction rate
  • 2 minutes first response