Survicate + G2

Turn G2 reviews into insights you can act on

G2 reviews are honest, unprompted, and written in the exact language buyers use. Connect G2 to Insights Hub and put that signal to work
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Trusted by 2000+
digital businesses
Trusted by 2000+
digital businesses
Trusted by 2000+
digital businesses

Bring public review data into your feedback program

G2 captures what surveys don't. Connect your listing and pull reviews into Insights Hub automatically.
  • Pull G2 reviews into Insights Hub without any developer work
  • Sync all reviews or select specific products from your G2 account
  • Import history from the past month, quarter, 6 months, or all time
  • Focus on 3-star reviews, or 5-star. Your call.
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Spot patterns across G2 and every other source

Reviews are processed alongside your surveys, support tickets, and call transcripts. No manual work.
  • Automatically categorize review feedback into topics and insights
  • Combine G2 reviews with surveys, support tickets, and call transcripts in one view
  • Ask Research Assistant what buyers say about your product, pricing, or competitors
  • Cross-reference public sentiment with first-party feedback for a fuller picture
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Turn public sentiment into sharper decisions

G2 reviews surface the "reasons to change" that internal surveys tend to soften.
  • Use buyer language directly in landing pages, ads, and competitive content
  • Strengthen roadmap decisions with cross-source evidence
  • Give leadership an independent source in VoC reports
  • Catch dissatisfaction that never made it into a CSAT survey
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Connect G2 to Survicate in minutes

  • Pick G2 from the Insights Hub source list
  • Log in to G2 to authorize the connection
  • Choose which products to sync and how far back to import
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“The Research Assistant feature has been an incredibly valuable tool in my workflow. When I tested it via Slack, it independently surfaced the same key themes I had identified through my own analysis. This alignment gave me confidence in its accuracy and reinforced the strength of the insights it generated. It’s an efficient, reliable feature that meaningfully supports our Voice of Customer work.”
Swetha Srivatsan
Voice of Customer Lead @Montu

What people say about Survicate

Dan Benavi
Head of Customer Success at WeSki
“Survicate is our most reliable source of direct customer feedback for the good and the bad. It's the space that allows our customers to express their needs, challenges, and accomplishments with WeSki. It’s one of our most powerful tools that allows WeSki to improve yearly.”
Katherine Crutchfield
UXR Lead at Landing
“Survicate has been our most reliable portal to communicate and hear from our users. It is vital for us to understand our user base as a whole and what their needs are. We review it every single week, and it's been a really consistent way for us to understand users' biggest pain points from week to week.”
Patricia Caldas
UX Researcher at Medialivre
“The most positive and distinguishing feature of Survicate is that it’s effortless to work with, and other platforms are not like that. I tried many of them before choosing Survicate, and it is intuitive and easy to use. That is the most valuable thing for me.”
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Why do companies switch to Survicate?

To build smarter customer feedback programs all in one survicate’s platform. One tool to collect, analyze, and act on feedback. Without juggling between tools or breaking the bank.
Get feedback from everyone, everywhere
  • Collect complete feedback through email, web, mobile, and in-product surveys
  • Continuously track NPS, CSAT, and CES, and monitor trends effectively
  • Launch continuous and recurring surveys precisely targeted to the right audience segments
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Skip manual feedback management
  • Continuously listen to feedback from all sources
  • Automatically sync online reviews, calls, emails and transcriptions in one place
  • Categorize insights to fully understand customer needs in real time
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Make feedback-driven decisions faster
  • Build custom dashboards to monitor crucial metrics and trends over time
  • Automatically visualize your data for faster insights
  • Break down results by timeframe, attributes, and more
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Translate feedback into visible improvements
  • Close feedback loops automatically with custom workflows
  • Connect Survicate with over 40 native integrations
  • Centralize and categorize feedback in Insights Hub for a detailed view of your customers’ needs and experiences
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G2 Reviews FAQ

Do I need a G2 profile to use this?

Can I see who left a review?

Does this replace direct customer feedback?

Can I choose which products to sync?

Will reviews appear immediately?

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