Surveys for FullStory
Watch session recordings associated with the corresponding survey responses and fix customer challenges.
- Run targeted product and website surveys.
- Associate customer feedback with the right session.
- Send survey responses to FullStory as events and use them as filters.
1-click installation, no coding required!
The integration between Survicate and FullStory lets us figure out which flows lead to negative feedback and which lead to positive feedback. We’re now getting a full picture of customer experience and can make revenue-increasing decisions!
Combine Survicate with all key FullStory products
Fuel digital experience analytics with customer feedback. Survicate works with:
- Conversions by FullStory
- Heatmaps by FullStory
- FullStory session recordings
- FullStory events and user profiles
Improve your digital experience
Watch user recordings to understand what happens before, during and after a visitor leaves you feedback.
- Watch session recordings associated with customer feedback.
- View FullStory sessions in isolation or aggregate.
- Detect how NPS scores affect conversion rates.
- Create segments of users at risk of churn so you can prevent it.
Drive meaningful growth
Understand how poor digital experiences affect your revenue.
- Trigger in-product or website surveys when users perform a specific action.
- Speed up resolution time by seeing for yourself what users experienced.
- Tie frustration signals like Rage Clicks with customer feedback and deploy fixes.
- Visualize what’s the experience like for happy customers and unhappy ones.
- Reveal full-context behind feedback and uncover revenue-increasing opportunities.
Our Customers love us
In 2019 our Customers collected over 70 million responses. According to G2 Crowd and our Customers reviews Survicate was rated 4.8 out of 5 stars, becoming one of the best insights tools available on the market.
