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FullStory
Survicate and Fullstory integration

FullStory surveys for qualitative user feedback

Survey users on your site or inside your product. Tie user feedback to their behavior. Build a digital experience that delights.
  • 10-day free trial of paid features
  • Set up in minutes
  • No credit card required
Trusted by companies of all sizes
Trusted by 1500+ digital businesses

Understand why your customers leave

When a user is about to drop off, ask for their feedback and watch related session recording
  • Run fully customizable surveys at any stage of your customer journey
  • Collect open-ended responses in Survicate and jump into related FullStory sessions
  • See what happens before, during and after a user completed your survey
  • Tie customer feedback to friction signals and identify Dead or Rage clicks when they arise
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Find out which user journeys work best

Relate feedback to other digital experience data and discover a goldmine of insights
  • Send survey results to FullStory as events and use them as filters
  • Connect user feedback to FullStory Conversions or Funnels and fix all frictions in your funnel
  • Build segments based on NPS and spot the trends leading to higher satisfaction
  • Boost your retention by identifying users who are likely to churn and resolving their issues

Listen to your users and improve

Collect feature requests and built better digital experiences
  • Ask users which elements of your site or app they want improved
  • Streamline data between Survicate and FullStory with code-free native integration
  • Trigger surveys upon FullStory events, like when a user abandons a form - learn why
  • Pass user feedback to Productboard, Segment and your other favourite tools with 25+ code-free integrations
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Why do companies switch to Survicate?

Get feedback from everyone, everywhere
  • Collect complete feedback through email, web, mobile, and in-product surveys
  • Continuously track NPS, CSAT, and CES, and monitor trends effectively
  • Launch continuous and recurring surveys precisely targeted to the right audience segments
Skip manual feedback management
  • Continuously listen to feedback from all sources
  • Automatically sync online reviews, calls, emails and transcriptions in one place
  • Categorize insights to fully understand customer needs in real time
Make feedback-driven decisions faster
  • Build custom dashboards to monitor crucial metrics and trends over time
  • Automatically visualize your data for faster insights
  • Break down results by timeframe, attributes, and more
Translate feedback into visible improvements
  • Close feedback loops automatically with custom workflows
  • Connect Survicate with over 40 native integrations
  • Centralize and categorize feedback in Insights Hub for a detailed view of your customers’ needs and experiences

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Survicate has your (feed)back

  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response