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FullStory
Survicate and Fullstory integration

FullStory surveys for qualitative user feedback

Survey users on your site or inside your product. Tie user feedback to their behavior. Build a digital experience that delights.
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Understand why your customers leave

When a user is about to drop off, ask for their feedback and watch related session recording
  • Run fully customizable surveys at any stage of your customer journey
  • Collect open-ended responses in Survicate and jump into related FullStory sessions
  • See what happens before, during and after a user completed your survey
  • Tie customer feedback to friction signals and identify Dead or Rage clicks when they arise
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Find out which user journeys work best

Relate feedback to other digital experience data and discover a goldmine of insights
  • Send survey results to FullStory as events and use them as filters
  • Connect user feedback to FullStory Conversions or Funnels and fix all frictions in your funnel
  • Build segments based on NPS and spot the trends leading to higher satisfaction
  • Boost your retention by identifying users who are likely to churn and resolving their issues
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Listen to your users and improve

Collect feature requests and built better digital experiences
  • Ask users which elements of your site or app they want improved
  • Streamline data between Survicate and FullStory with code-free native integration
  • Trigger surveys upon FullStory events, like when a user abandons a form - learn why
  • Pass user feedback to Productboard, Segment and your other favourite tools with 25+ code-free integrations
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What people say about Survicate

Dan Benavi
Head of Customer Success at WeSki
“Survicate is our most reliable source of direct customer feedback for the good and the bad. It's the space that allows our customers to express their needs, challenges, and accomplishments with WeSki. It’s one of our most powerful tools that allows WeSki to improve yearly.”
Katherine Crutchfield
UXR Lead at Landing
“Survicate has been our most reliable portal to communicate and hear from our users. It is vital for us to understand our user base as a whole and what their needs are. We review it every single week, and it's been a really consistent way for us to understand users' biggest pain points from week to week.”
Patricia Caldas
UX Researcher at Medialivre
“The most positive and distinguishing feature of Survicate is that it’s effortless to work with, and other platforms are not like that. I tried many of them before choosing Survicate, and it is intuitive and easy to use. That is the most valuable thing for me.”
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One platform

Why do companies switch
to Survicate?

Survicate is easy to use yet powerful,
with everything you need in one place
  • Cover any customer feedback use case for Marketing, Product, CS and Leadership
  • Start tracking NPS, CSAT and CES in minutes
  • Drag and drop 15 question types to make any custom survey
  • Run email, link, web and mobile surveys from one tool
  • Create surveys in seconds with +125 profesional survey templates
  • Use a visual survey builder to make surveys match your brand
  • Make your surveys smart with skip logic, custom actions and re-directs
  • Get automated reports right in your inbox daily, weekly or monthly
  • Receive real-time email, Slack and MicrosoftTeams notifications
  • Export survey results to XLS, CSV, Google Sheets or your CRM
  • Connect survey data to your other tools via 1-click integrations, API or Webhooks
  • Import feedback from your inbox, Google Play and other sources
  • Convert to text and save voice conversations with customers
  • Save feedback from any website with the Survicate Chrome extension
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