.
Customer.io
Survicate and Customer.io integration

Responsive surveys for Customer.io email campaigns

Collect actionable feedback directly from email campaigns. Automatically capture respondents’ details from Customer.io contact lists.
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Run Customer.io surveys painlessly

Create powerful surveys with just a few clicks. Adjust survey content and design to your brand
  • Create branded NPS, CES or CSAT surveys in seconds
  • Build surveys from scratch with an intuitive editor or generate with AI
  • Insert survey question in Customer.io email templates with no coding skills
  • Identify Customer.io contacts without asking for their details
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Use customer insights to grow your email list

Listen to the voice of your customers. Implement feedback to increase sign-ups and customer retention
  • Embed surveys in the welcome emails to get to know your new subscribers
  • Use Customer.io Segments to collect feedback from each customer group
  • Ask promoters to leave a review with custom thank you screens and skip logic
  • Automate closing feedback loop with customer.io integration
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Learn more about your customers with feedback

Differentiate your product on the market by rolling out features addressing your users' actual needs
  • Be sure you collect information with mandatory questions and comment fields
  • Expand your ideas bank by collecting detailed answers to open-ended questions
  • Support product ideas with real customer quotes
  • Easily collect and manage all feedback in one place
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AI-generated responses may contain inaccuracies, outdated information, or biases.
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What people say about Survicate

Dan Benavi
Head of Customer Success at WeSki
“Survicate is our most reliable source of direct customer feedback for the good and the bad. It's the space that allows our customers to express their needs, challenges, and accomplishments with WeSki. It’s one of our most powerful tools that allows WeSki to improve yearly.”
Katherine Crutchfield
UXR Lead at Landing
“Survicate has been our most reliable portal to communicate and hear from our users. It is vital for us to understand our user base as a whole and what their needs are. We review it every single week, and it's been a really consistent way for us to understand users' biggest pain points from week to week.”
Patricia Caldas
UX Researcher at Medialivre
“The most positive and distinguishing feature of Survicate is that it’s effortless to work with, and other platforms are not like that. I tried many of them before choosing Survicate, and it is intuitive and easy to use. That is the most valuable thing for me.”
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One platform

Why do companies switch
to Survicate?

Survicate is easy to use yet powerful,
with everything you need in one place
  • Cover any customer feedback use case for Marketing, Product, CS and Leadership
  • Start tracking NPS, CSAT and CES in minutes
  • Drag and drop 15 question types to make any custom survey
  • Run email, link, web and mobile surveys from one tool
  • Create surveys in seconds with +125 profesional survey templates
  • Use a visual survey builder to make surveys match your brand
  • Make your surveys smart with skip logic, custom actions and re-directs
  • Get automated reports right in your inbox daily, weekly or monthly
  • Receive real-time email, Slack and MicrosoftTeams notifications
  • Export survey results to XLS, CSV, Google Sheets or your CRM
  • Connect survey data to your other tools via 1-click integrations, API or Webhooks
  • Import feedback from your inbox, Google Play and other sources
  • Convert to text and save voice conversations with customers
  • Save feedback from any website with the Survicate Chrome extension
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Survicate has your (feed)back

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  • 97% satisfaction rate
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