Survicate + Bloomreach

Improve Bloomreach campaigns with customer insights

Collect feedback, turn it into insights and create more engaging campaigns. Capture feedback directly in Bloomreach, enrich subscriber profiles, and trigger journeys that get really personal.
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Trusted by 1500+ digital businesses
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Personalize marketing automation with real insights

Build campaigns that resonate with your target audience needs. Use surveys to fully understand and engage your customers.
  • Share Survicate survey link or Bloomreach emails
  • Link responses to Bloomreach subscribers automatically
  • Save survey answers as subscriber attributes to enrich customer profiles
  • Build segments based on feedback, preferences or satisfaction

Get actionable insights to work for you

Turn survey responses into powerful automation triggers.
  • Create new customers with lead gen forms and surveys
  • Automatically launch a win back campaigns based on loss reasons
  • Segment by customer pain points and preferences
  • Flag high-value customers for exclusive offers

Fully understand your audience with AI-powered customer insights

Analyze feedback from Bloomreach and other sources at scale. Uncover hidden insights without manual work.
  • Categorize and manage customer feedback from all sources in Survicate
  • Identify patterns, sentiment, and trends with Research assistant
  • Spot trends across campaigns and customer segments
  • Continuously improve smart campaigns for better results

“The Research Assistant feature has been an incredibly valuable tool in my workflow. When I tested it via Slack, it independently surfaced the same key themes I had identified through my own analysis. This alignment gave me confidence in its accuracy and reinforced the strength of the insights it generated. It’s an efficient, reliable feature that meaningfully supports our Voice of Customer work.”
Swetha Srivatsan
Voice of Customer Lead @Montu

Why do companies switch to Survicate?

To build smarter customer feedback programs all in one survicate’s platform. One tool to collect, analyze, and act on feedback. Without juggling between tools or breaking the bank.
Get feedback from everyone, everywhere
  • Collect complete feedback through email, web, mobile, and in-product surveys
  • Continuously track NPS, CSAT, and CES, and monitor trends effectively
  • Launch continuous and recurring surveys precisely targeted to the right audience segments
Skip manual feedback management
  • Continuously listen to feedback from all sources
  • Automatically sync online reviews, calls, emails and transcriptions in one place
  • Categorize insights to fully understand customer needs in real time
Make feedback-driven decisions faster
  • Build custom dashboards to monitor crucial metrics and trends over time
  • Automatically visualize your data for faster insights
  • Break down results by timeframe, attributes, and more
Translate feedback into visible improvements
  • Close feedback loops automatically with custom workflows
  • Connect Survicate with over 40 native integrations
  • Centralize and categorize feedback in Insights Hub for a detailed view of your customers’ needs and experiences

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Survicate has your (feed)back

  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response