Feedback Hub + Intercom

Keep track of customer feedback in Intercom and all other communication channels – in one place. Discover trends and focus your efforts on what’s truly important to your audience.

Feedback Hub Intercom Source
Analysis in Feedback Hub

Capture feedback from everyday conversations in Intercom

  • Send specific parts of conversations from Intercom to Feedback Hub with a single click. Never miss out on important feedback again.
  • Enrich your data with historical records from Intercom. Select specific tagged conversations and transfer them to Feedback Hub– within seconds.
Sign up free

Organize your feedback easily

  • Say no to manual work in Excel – use tags and automation rules to bring together all insights around one topic.
  • Find what you need within seconds with filters. Search through sources, tags, keywords, people, and more. No need to go through whole Intercom conversations anymore!
  • Bring your team’s attention to the most important part of the message with highlighting option.
Sign up free
Feedback Hub Automation Rules
Feedback Hub Sources

Centralize and act upon user feedback

  • Integrate with other communication tools or add feedback manually to discover most discussed topics across all channels.
  • Innovate through insights from your audience and drive customer experience.
Sign up free

Sources of feedback