Product
Survey Software
Run multichannel customer feedback surveys in a snap
Create Surveys
Distribute Surveys
Analyze Surveys
Act on Feedback
Digital User Feedback
Listen to all your users, anywhere
Mobile App Feedback
Website Feedback
In-Product Feedback
Email Surveys
Feedback Analytics
Analyze feedback from all sources without manual work
Dashboards
Insights Hub
AI Analysis
FEATURES
Transcriptions
New
AI Research Assistant
Multilingual Feedback
Account Management
Feedback Button
Integrations
Solutions
For Enterprises
Collect feedback at scale, effortlessly
Security & Legal
HIPAA Compliance
TEAMS
Product Management
Marketing
User Research
Customer Experience
INDUSTRIES
SaaS
Apps
E-commerce
Healthcare
Financial Services
Retail
Survey Templates and Metrics
Net Promoter Score (NPS)
Customer Satisfaction Score (CSAT)
Customer Effort Score (CES)
Software Evaluation
1-10 Rating Scale
See all templates
Pricing
Integrations
“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
William Geldart
Marketing Manager at BPS World
native integrations
ActiveCampaign
Amplitude
BigQuery
Braze
Customer.io
Drip
FullStory
Google Analytics
native integrations
Google Sheets
HubSpot
Intercom
Klaviyo
Mailchimp
Marketo
Microsoft Teams
Mixpanel
native integrations
Optimizely
Productboard
Salesforce
Segment
Slack
Smartlook
UXCam
Zendesk
custom integrations
Zapier
Webhooks
Tag Manager
JavaScript API
Responses Export API
See all integrations
Resources
Playbook
Build an effective customer feedback engine in HubSpot
Learn how to build a customer feedback system with HubSpot and Survicate.
Customer Stories
See how our customer succeed with Survicate
Webinars
Explore Survicate’s webinar collection
YouTube
Watch videos about surveys, NPS and more
Product Updates
See what went live, major releases monthly
Help Center
Learn how to use Survicate from guides
Developers
Find APIs, Mobile SDKs and Webhooks
Blog
Read articles and expert tips on surveys, NPS and more
Support
From humans, always by your side
Talk to Sales
Discover how Survicate can help you
Agencies
Partners Directory
Connect with top experts to help you implement and automate feedback.
Become a Partner
Join Survicate Partner Program and expand your offer.
Log in
Start Free
Book a Call
Survicate support
Real humans to solve your real problems
Our fast, nice, and reliable Customer Support team is always there for you.
Contact Us
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Trusted by 1500+ digital businesses
Why is our Customer Support sooo good?
We respond in a flash
Our average first response time is 2 minutes. You may not be able to finish your coffee before your issue is solved.
We resolve issues fast
Our median time to close a conversation is under 3 hours.
We’re available anytime
Well, almost, but our office hours surely cover your time zone. (7 AM - 11 PM CET)
You can DIY
Prefer to resolve your issues on your own? Use our expert Help Center articles and clear developers' documentation.
You can be our VIP
Get priority support and access to 2nd line support on premium plans.
And customers value it
Our CSAT score is 97%. Is it responsiveness, transparent communication, and availability, or is it because we’re nice? Why not both.
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What our customers are saying
Patricia Caldas
UX Researcher at Medialivre
“Your support is really great because
you never leave me without an answer, and you do it fast
. It works great for me.”
Top customer support
“
Working with the Survicate team was such a streamlined process
. The answers to my questions came in so quickly, something that I wasn't experiencing in a long time. They were all super helpful. It's a pleasure knowing that what I ask will be noted and addressed, and so swiftly. Thanks <3”
Koller, D.
Krzysztof Szymański
Head of CRM at Taxfix
“
I’m very happy to see how much attention you pay to your customers
and with the level of support we’re getting. That makes my life and my work significantly easier.”
Get support the way you need it
Reach out to our team however you prefer
Speak with our team via live chat or email
Use self-service assets and documentation to find answers quickly
Unlock access to calls on demand and 2nd line support
Contact Us
Visit HelpCenter
Survicate has your (feed)back
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human live chat support, no bots
97% satisfaction rate
2 minutes first response
Webinar
: How to build a customer feedback program with HubSpot 🧡 Survicate