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Run multichannel customer feedback surveys in a snap

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Survey Templates and Metrics

Net Promoter Score (NPS)

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Software Evaluation

1-10 Rating Scale

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Integrations

“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”

William Geldart

Marketing Manager at BPS World

native integrations

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Responses Export API

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Resources

Build an effective customer feedback engine in HubSpot

Learn how to build a customer feedback system with HubSpot and Survicate.

Customer Stories

See how our customer succeed with Survicate

Explore Survicate’s webinar collection

Watch videos about surveys, NPS and more

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Customer Feedback

Customer Feedback

Customer Feedback

Customer Feedback Guide: Collect, Analyze, and Act on Insights

Learn how to collect, analyze, and act on customer feedback with methods like NPS, CSAT, and CES. Improve customer experience and drive growth.

Aldona Krysiak-Adamczyk

Senior Content Manager

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CRO Mobile Strategies: Boosting Conversions on the Go

Maximize mobile conversions with our expert CRO strategies. Click now to unlock the secrets to boosting on-the-go sales!

December 16, 2024

Aldona Krysiak-Adamczyk

Senior Content Manager

Customer Experience

Customer Experience

Mastery Customer Experience: Strategy, Metrics, Research

The only Customer Experience guide you'll ever need to understand what Customer Experience is and how to improve it.

December 9, 2024

Kasia Perzynska

Customer Experience

Customer Experience

The Complete Guide to the Customer Experience Lifecycle

Find out what a customer experience lifecycle is and the best way to improve it in your business with our comprehensive guide.

November 29, 2024

Customer Experience Expert at Survicate

Product Research

Product Research

Concept Testing in UX: What Is It and When to Use It

What is concept testing and when should you introduce it to your user research process? Discover the benefits and best practices of concept testing with our practical guide.

November 29, 2024

Lidia Kurasińska

Senior Content Editor

How to Get People to Take a Survey and Get More Responses

How do you create a survey people want to fill out? Find out with our practical guide and watch your response rate skyrocket!

November 27, 2024

Kasia Perzynska

Customer Feedback

Customer Feedback

A Practical Guide to AI Customer Feedback Analytics (for Marketers, PMs, and CSMs)

Learn how AI customer feedback can improve and speed up your efforts in feedback analysis that will translate into better customer understanding and enhanced customer experience.

November 25, 2024

Aldona Krysiak-Adamczyk

Senior Content Manager

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Platform overview

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NET PROMOTER, NPS, AND THE NPS-RELATED EMOTICONS ARE REGISTERED U.S. TRADEMARKS, AND NET PROMOTER SCORE AND NET PROMOTER SYSTEM ARE SERVICE MARKS, OF BAIN & COMPANY, INC., SATMETRIX SYSTEMS, INC. AND FRED REICHHELD.

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