Net Promoter Score

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April 24, 2026
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min read
B2C Apps Are Crushing B2B in NPS: The Why Behind the Gap
B2C wins over B2B in NPS? Based on data from 5.4 million survey responses, discover why consumer apps outscore business software by 11 NPS points.
Eylül Nowakowska Beyazıt
Sales & Customer Success Director
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April 24, 2026
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11
min read
Why Gartner’s NPS Death Prediction Was Wrong
Gartner predicted NPS would die by 2025. It didn't. Find out why NPS is still the loyalty metric of choice in 2026 and when to look beyond it.
Eylül Nowakowska Beyazıt
Sales & Customer Success Director
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April 17, 2026
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12
min read
Beyond the Seven: How to Use Survicate to Bridge the Gap Between Passive and Promoter
The hidden danger in your CRM? Those 7s and 8s who leave without drama. Learn 6 ways to convert NPS Passives into Promoters.
Eylül Nowakowska Beyazıt
Sales & Customer Success Director