Voice of Customer Platform

An Alchemer alternative for multi-channel feedback

Listen to customers across every digital channel, from the surveys you run to the reviews and tickets they leave,
in one platform without add-ons.

Trusted by 2000+ digital businesses

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Collect

Every channel, one platform

Run web, in-app, mobile, and email surveys from one workspace.

Listen

Connect every feedback source

Combine reviews and tickets with survey answers for VoC research.

Analyze & Act

Insights your team can act on

Bring your feedback into Claude, ChatGPT, and the apps you use

Why teams switch from Alchemer

Everything Alchemer splits up, in one plan

Collect, analyze, and share feedback from every channel in one workspace, with no extra products to buy.

One platform. Every survey channel

Alchemer splits web, in-app, and mobile feedback across separate products and add-ons. Survicate runs every survey channel from one workspace, on every plan.

  • Website pop-ups
  • In-product surveys
  • Mobile app surveys
  • Email & link surveys
Choosing a survey channel in Survicate: email, link, website, in-product, or mobile app
SBRAJS
Why 2000+ brands love Survicate

"We got 2,000+ responses in a day and a half. Survicate's AI let us quickly cluster those comments into clear themes, helping us to quickly shape the product experience we aimed to release."

Bruna Maia - Director of User Experience at Wellhub

Survicate Customer

Survicate vs Alchemer

The Alchemer alternative for digital feedback

Run surveys on your website, product, and mobile app from one plan. No separate product, no add-ons.

Alchemer
Survicate
Pricing model

Alchemer self-serve plans are priced per user. Survicate plans are priced by responses, with seats included.

Per user (self-serve)
Billed on survey responses
In-app & mobile surveys

Native surveys inside your product and your iOS or Android apps.

Separate product
IncludedAll plans
Targeted web surveys

Target website surveys by URL or exit intent on every plan, and by visitor data from Growth.

Paid add-on
IncludedAll plans
AI follow-up questions

AI asks a follow-up question based on each open answer. In Alchemer, it must be enabled on your account and needs a plan with integrations.

Enabled on request
IncludedFrom Growth
G2 rating

G2 ratings as of October 2026. Alchemer figure is for Alchemer Survey.

4.4 (940+ reviews)
4.6 (210+ reviews)
Reviews & support tickets

Analyze feedback from reviews and support tickets next to your surveys.

Demo only (Pulse)
IncludedAll plans
AI chat across feedback

Ask questions about all your feedback in plain language.

Business Platform only
IncludedAll plans

Stuck in an Alchemer contract? We'll pay it off.

Human support, on every plan

Capture product feedback in the moment

Multichannel feedback

Frequently asked questions

Find answers to common questions about our products. Can't find what you're looking for? Contact our support team.