Kinga Edwards

Kinga Edwards

(Former) Customer Experience Expert

Kinga is a marketing agency owner and former contributor to Survicate's blog.

5 Tips to Improve Customer Experience in Healthcare

Customer Experience

5 Tips to Improve Customer Experience in Healthcare

Customer experience in healthcare has become more important than ever in recent years. Here is how to improve yours.

9 minJun 12, 2022
How to Measure Customer Experience: 5 Examples You Can Learn From

How to Measure Customer Experience: 5 Examples You Can Learn From

Kinga Edwards9 min, Jul 18, 2022
B2B Customer Experience: 10 Best Practices for Success

B2B Customer Experience: 10 Best Practices for Success

Kinga Edwards9 min, Jun 20, 2022
Customer Experience Analytics - 4 Ways to Start

Customer Experience Analytics - 4 Ways to Start

Kinga Edwards10 min, Jan 20, 2022
The Complete Guide to the Customer Experience Lifecycle

The Complete Guide to the Customer Experience Lifecycle

Kinga Edwards10 min, Aug 20, 2022
Customer Experience Automation: The Dos and Don'ts

Customer Experience Automation: The Dos and Don'ts

Kinga Edwards8 min, Sep 29, 2022
The Omnichannel Customer Experience: The Ultimate Guide

The Omnichannel Customer Experience: The Ultimate Guide

Kinga Edwards9 min, Oct 17, 2022
6 Ways to Personalize Customer Experience

6 Ways to Personalize Customer Experience

Kinga Edwards10 min, Dec 13, 2022
5 Strategies to Transform Your Customer Experience in 2025

5 Strategies to Transform Your Customer Experience in 2025

Kinga Edwards10 min, Nov 8, 2022
5 Strategies to Improve Customer Experience in Retail

5 Strategies to Improve Customer Experience in Retail

Kinga Edwards8 min, Dec 3, 2022
What is Customer Experience Optimization and How to Do it Properly

What is Customer Experience Optimization and How to Do it Properly

Kinga Edwards11 min, Sep 26, 2022

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