Kasia Perzynska

(Former) Head of Content & SEO

How to Handle Customer Complaints: The Complete Guide for B2B

How to Handle Customer Complaints: The Complete Guide for B2B

Kasia Perzynska10 min, Jul 20, 2022
How To Create Great Brand Awareness Surveys [+Free Template]

How To Create Great Brand Awareness Surveys [+Free Template]

Kasia Perzynska7 min, Oct 26, 2022
Reader Interest Survey: Questions, Tips & Free Template

Reader Interest Survey: Questions, Tips & Free Template

Kasia Perzynska6 min, Dec 3, 2022
Why Customer Feedback Is Important: The Ultimate Guide

Why Customer Feedback Is Important: The Ultimate Guide

Kasia Perzynska24 min, Jan 30, 2023
How to Use Open-Ended Questions (vs Closed-Ended Questions) + 11 Best Survey Examples

How to Use Open-Ended Questions (vs Closed-Ended Questions) + 11 Best Survey Examples

Kasia Perzynska15 min, Sep 30, 2022
Negative Online Reviews: Not as Bad as You Think (Why?)

Negative Online Reviews: Not as Bad as You Think (Why?)

Kasia Perzynska6 min, Feb 16, 2023
How to Build a Better Product Roadmap With Surveys in 2025

How to Build a Better Product Roadmap With Surveys in 2025

Kasia Perzynska8 min, Mar 18, 2023
What Is the Likert Scale? Everything You Need To Know in 2025

What Is the Likert Scale? Everything You Need To Know in 2025

Kasia Perzynska11 min, Jan 30, 2023
What is CSAT & How to Measure Customer Satisfaction?

What is CSAT & How to Measure Customer Satisfaction?

Kasia Perzynska14 min, Oct 24, 2022
How to Improve Customer Satisfaction in 2025 (8 Practical Tips)

How to Improve Customer Satisfaction in 2025 (8 Practical Tips)

Kasia Perzynska11 min, Jan 28, 2023

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