Kasia Perzynska

(Former) Head of Content & SEO

"How Did You Hear About Us" Survey—What It Is and Why You Need One

"How Did You Hear About Us" Survey—What It Is and Why You Need One

Kasia Perzynska7 min, Aug 9, 2022
Email Survey Subject Lines: The Ultimate Guide to Getting More Responses with Emails

Email Survey Subject Lines: The Ultimate Guide to Getting More Responses with Emails

Kasia Perzynska8 min, Jan 20, 2023
The Complete Survey Design Checklist

The Complete Survey Design Checklist

Kasia Perzynska11 min, Feb 3, 2023
Pre-Sales Survey: In-Depth Guide To Boosting Selling Efficiency

Pre-Sales Survey: In-Depth Guide To Boosting Selling Efficiency

Kasia Perzynska7 min, Mar 26, 2023
Good vs Great Customer Service Experience—What's the Difference?

Good vs Great Customer Service Experience—What's the Difference?

Kasia Perzynska12 min, Jun 30, 2022
Mastery Customer Experience: Strategy, Metrics, Research

Mastery Customer Experience: Strategy, Metrics, Research

Kasia Perzynska35 min, Mar 15, 2022
Customer Service vs. Customer Experience: What's the Difference?

Customer Service vs. Customer Experience: What's the Difference?

Kasia Perzynska5 min, Apr 27, 2022
11 Amazing Customer Experience Examples to Learn From in 2025

11 Amazing Customer Experience Examples to Learn From in 2025

Kasia Perzynska12 min, Jan 8, 2023
How to Use Emotions to Improve Customer Experience

How to Use Emotions to Improve Customer Experience

Kasia Perzynska6 min, Apr 29, 2022
How to Conduct Primary Research with Surveys

How to Conduct Primary Research with Surveys

Kasia Perzynska4 min, Oct 30, 2022

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