Eylül Nowakowska Beyazıt

Chief Customer Officer

The Psychology of Good Survey Design: Why Wording, Order and Framing Matter More Than You Think

The Psychology of Good Survey Design: Why Wording, Order and Framing Matter More Than You Think

Eylül Nowakowska Beyazıt11 min, Nov 14, 2025
The Hidden Dangers of Bad Survey Questions (+ Simple Fixes)

The Hidden Dangers of Bad Survey Questions (+ Simple Fixes)

Eylül Nowakowska Beyazıt11 min, Nov 13, 2025
Churn Prediction: How to Spot At-Risk Customers Before They Leave

Churn Prediction: How to Spot At-Risk Customers Before They Leave

Eylül Nowakowska Beyazıt10 min, Mar 5, 2024
AI-Powered Customer Analytics: What Every CX and Product Leader Needs to Know

AI-Powered Customer Analytics: What Every CX and Product Leader Needs to Know

Eylül Nowakowska Beyazıt10 min, Nov 1, 2025
Customer Feedback Automation: What the Best CX Teams Do Differently

Customer Feedback Automation: What the Best CX Teams Do Differently

Eylül Nowakowska Beyazıt10 min, Oct 2, 2025
7 CX Tools Industry Experts Recommend (and Why)

7 CX Tools Industry Experts Recommend (and Why)

Eylül Nowakowska Beyazıt13 min, Jan 27, 2026
Real-Life Examples of Using AI to Improve Customer Experience in 2025

Real-Life Examples of Using AI to Improve Customer Experience in 2025

Eylül Nowakowska Beyazıt11 min, Jun 8, 2026

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