Customer Experience

Expert Panel

EN
Eylül Nowakowska BeyazıtChief Customer Officer

Responsible for both customer experience and revenue at Survicate, something that always shapes her content angle.

How to Implement a Winning Customer Satisfaction Process in 6 Steps

How to Implement a Winning Customer Satisfaction Process in 6 Steps

Kasia Perzynska6 min, Aug 23, 2022
Analyzing Customer Satisfaction Survey Data: How to Do It in 6 Easy Ways

Analyzing Customer Satisfaction Survey Data: How to Do It in 6 Easy Ways

Kasia Perzynska8 min, Oct 23, 2022
How to Maintain Customer Satisfaction in Beauty Industry

How to Maintain Customer Satisfaction in Beauty Industry

Kasia Perzynska4 min, Nov 1, 2022
Customer Feedback Guide: Collect, Analyze, and Act on Insights

Customer Feedback Guide: Collect, Analyze, and Act on Insights

Aldona Krysiak-Adamczyk18 min, May 21, 2026
Ultimate Guide to Customer Experience: What Is It, How To Measure and Improve It

Ultimate Guide to Customer Experience: What Is It, How To Measure and Improve It

Aldona Krysiak-Adamczyk13 min, May 21, 2026
How To Identify and Solve Customer Pain Points?

How To Identify and Solve Customer Pain Points?

Aldona Krysiak-Adamczyk9 min, Jul 23, 2025
What Is an Ideal Customer Profile? (And How To Create One)

What Is an Ideal Customer Profile? (And How To Create One)

Aldona Krysiak-Adamczyk12 min, Jul 23, 2025
What Are Customer Journey Touchpoints and How To Use Them Effectively?

What Are Customer Journey Touchpoints and How To Use Them Effectively?

Aldona Krysiak-Adamczyk11 min, Jul 23, 2025
What Is Customer Value & How Do You Increase It?

What Is Customer Value & How Do You Increase It?

Aldona Krysiak-Adamczyk9 min, Jul 23, 2025
101 Guide to Customer Behavior Analysis

101 Guide to Customer Behavior Analysis

Aldona Krysiak-Adamczyk11 min, May 22, 2026

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