Tom Barragry

Product Marketing Lead

I lead product marketing and lifecycle at Survicate. I take every feature we ship and work out who it’s for and why it matters. Then I stay in touch with the people using it long after launch day. I write about customer feedback from the product side. That means turning what users say into roadmap decisions and launching features without guessing. It also means helping researchers and product managers put AI to work without handing over control. Most of my days are spent translating between three groups. The product team builds the thing, customers tell us what they need, and sales and customer success teams hear it first. Feedback only earns its keep when it changes a decision, so that’s what I’m chasing. I also spend a fair amount of time building the AI tooling our marketing team runs on. That work keeps me honest about what "AI-powered" delivers and where it falls short. If I’m writing about connecting your feedback to Claude or ChatGPT, it’s because I did it on Tuesday. Outside of work, I’m probably on a digital detox at the beach or in the mountains.