How easy is it to use your website?
How often do your clients visit your website? Which parts of your website, if any, are causing them difficulty? Are you making it easy for them to navigate and search for the information they need?
These and other questions are constantly on the minds of product managers, Customer Success, and marketing teams. Our website usability survey template will help you find out the answers in no time!
Looking into the minds of users
Making sure visitors enjoy interacting with your website is one of the keys to securing high customer satisfaction ratings. Furthermore, if done well, it drives brand awareness, traffic, and – most importantly – boosts conversion rates.
You can run a general website usability survey on your entire site, or select specific webpages that you’d like to inspect further. The choice is yours and just a few clicks away!
It’s amazing how many customers are responding to our surveys. For every dollar we spend on a Survicate subscription, we generate about $25 in additional revenue.
— Michael / Head of Marketing at Looka
A milestone in website usability efforts
Once you’ve collected responses, our built-in analytics tool will help you visualize survey results within seconds. Run your usability surveys regularly, and you’ll see how visitors’ challenges and overall satisfaction change over time.