Open-ended customer churn survey template

Make the perfect survey from a survey template. Sign up for the free plan to edit the template and send the survey
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Understand customer churn and take action to stop it.
Engage with customers when they’re leaving. Ask open ended questions to understand better why they churn.
Act on the feedback to improve your offering and increase retention.
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Customizable survey templates
Make the survey template work for you
  • Use one of the 125+ ready-to-go templates or create surveys from scratch
  • Change colors, fonts, and layout with the visual editor
  • Make smart surveys with skip logic, custom actions, and redirects
  • Select from email, website, web app, or mobile app surveys
Edit template
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