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Customer Feedback
·
March 21, 2025
·
14
min read
Customer Feedback
Customer Feedback
·
14
min read
Customer Feedback Guide: Collect, Analyze, and Act on Insights
Learn how to collect, analyze, and act on customer feedback with methods like NPS, CSAT, and CES. Improve customer experience and drive growth.
March 21, 2025
Aldona Krysiak-Adamczyk
Senior Content Manager
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Surveys
Surveys
·
10
min read
8 NPS Alternatives to Track Customer Experience in 2025
NPS is many comapnies' North Star. But that doesn't mean you shouldn't research other metrics! Find the best NPS alternatives to track customer experience.
April 23, 2025
Most popular
Lidia Kurasińska
Senior Content Editor
Customer Feedback
Customer Feedback
·
10
min read
7 Best Google Forms Alternatives for Capturing Customer Feedback
Are Google Forms limiting you? See how to stand out from the crowd with surveys by choosing one of the Google Forms alternatives. Let us show you a few.
April 23, 2025
Most popular
Kinga Edwards
Customer Experience Expert at Survicate
Customer Experience
Customer Experience
·
8
min read
10 Medallia alternatives for customer experience management
Discover the best 10 Medallia competitors offering surveys, customer experience management and more. Find cost-effective and easy-to-use alternatives.
April 23, 2025
Most popular
Karolina Brach
Product Marketing Manager
Surveys
Surveys
·
12
min read
What is NPS? A Complete Net Promoter Score Guide
What is NPS? Learn why you should track customer loyalty and growth with the Net Promoter Score (NPS).
April 17, 2025
Most popular
Marta Szyndlar
Senior Content Manager
Customer Research
Customer Research
·
10
min read
The 9 Ultimate Voice of the Customer Tools for Customer Research
Learn the unknown and try out these voice of the customer tools. This list covers all the most unique VOC tools on the market today. You don’t want to miss it.
April 17, 2025
Most popular
Kinga Edwards
Customer Experience Expert at Survicate
Customer Feedback
Customer Feedback
·
10
min read
How to Say "Thank You for Your Feedback" - 20+ Awesome Ways
Saying "Thank you for your feedback" is a powerful way to show appreciation and build strong customer relationships. Use our 20+ tips to express gratitude and learn how to become an absolute pro at following up gratefulness with action.
April 17, 2025
Most popular
Kinga Edwards
Customer Experience Expert at Survicate
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