The Survicate Blog

Join us on June 26th for a webinar on smarter survey workflows for Braze users with Allan Heo!

Product

Survey Software

Run multichannel customer feedback surveys in a snap

Distribute Surveys

Analyze Surveys

Act on Feedback

Digital User Feedback

Listen to all your users, anywhere

Mobile App Feedback

Website Feedback

In-Product Feedback

Feedback Analytics

Analyze feedback from all sources without manual work

FEATURES

AI Research Assistant

Multilingual Feedback

Account Management

Feedback Button

Solutions

For Enterprises

Collect feedback at scale, effortlessly

Security & Legal

HIPAA Compliance

TEAMS

For Product Teams

For Marketing Teams

For Research Teams

For Customer Experience Teams

INDUSTRIES

Media & Entartainment

DTC Brands & E-commerce

Consumer Apps & Marketplaces

Software & Technology

Financial Services

Survey Templates and Metrics

Net Promoter Score (NPS)

Customer Satisfaction Score (CSAT)

Customer Effort Score (CES)

Software Evaluation

1-10 Rating Scale

See all templates

Integrations

“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”

William Geldart

Marketing Manager at BPS World

native integrations

Google Analytics

native integrations

native integrations

custom integrations

Responses Export API

See all integrations

Resources

Feedback Program From Scratch

Learn how to design and manage a customer feedback program

Customer Stories

See how our customer succeed with Survicate

Explore Survicate’s webinar collection

Watch videos about surveys, NPS and more

Product Updates

See what went live, major releases monthly

Learn how to use Survicate from guides

Find APIs, Mobile SDKs and Webhooks

Read articles and expert tips on surveys, NPS and more

From humans, always by your side

Discover how Survicate can help you

Partners

Earn by helping businesses build the ultimate customer feedback program

Join Survicate Partner Program and expand your offer.

Connect with top experts to help you implement and automate feedback.

Log in Start Free

Customer Feedback

September 8, 2025

Customer Feedback

Customer Feedback

Customer Feedback Automation: What the Best CX Teams Do Differently

Discover how top CX teams use customer feedback automation to boost response rates, act on insights faster, and improve customer experience.

September 8, 2025

Aleksandra Dworak

Social Media & Content Specialist

No items found.

No items found.

No items found.

No items found.

No items found.

Categories

Allreset searchreset cat

Product Research

App Experience

Website Feedback

Customer Feedback

Customer Experience

Customer Research

Market Research

Surveys

reset team

All Templatesreset searchreset filter

No results found. Try different keywords.

Survicate Originals

Survicate Originals

How to Design a Brand Identity that Engages: Survicate Example

Let’s get behind the scenes of Survicate’s visual rebranding and see how to bring art, creativity and playfulness into a digital B2B SaaS world.

Agnieszka Wawro

8 NPS Alternatives to Track Customer Experience in 2025

NPS is many comapnies' North Star. But that doesn't mean you shouldn't research other metrics! Find the best NPS alternatives to track customer experience.

Lidia Kurasińska

Senior Content Manager

Product Research

Product Research

How to Create an Effective UX Research Roadmap in 2025

Learn how to create a successful UX research roadmap in 2025. Discover strategic planning, choice of research methods, stakeholder engagement, and more.

Lidia Kurasińska

Senior Content Manager

How to Create an Anonymous Survey (And Why You Should Do It)

Decide if an anonymous survey is right for your use case. Learn how to create an anonymous survey with Survicate and launch one today.

Senior Content Manager

Customer Satisfaction

Customer Satisfaction

How to Create an Amazing Customer Satisfaction Guarantee: 7 Tips for Success

Creating a strong customer satisfaction guarantee will inspire confidence in your brand. Find out how with our actionable recipes for success.

Customer Experience Expert at Survicate

Product Research

Product Research

How to Create a UX Research Plan Step by Step

Create a perfect UX research plan with our step-by-step guide. Learn what goes into the plan and how it can take your UX research to the next level.

Lidia Kurasińska

Senior Content Manager

45 / 67

Customer Service

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Terrific bits of advice and delicious insights from Survicate. Go for it!

Sign up for our newsletter

Survicate has your (feed)back

human live chat support, no bots

97% satisfaction rate

2 minutes first response

Platform overview

Survey Software Digital Feedback Feedback Analytics

We’re also there

Features

AI Feedback Analysis Multi-language Feedback Transcriptions Feedback Button

Solutions

Product Management Marketing User Research Customer Experience SaaS Apps E-commerce Healthcare Financial Services Retail Enterprise

Resources

Plans & Pricing Blog Customer Stories Product Updates Help Centre Developers Documentation Status Survey Templates

Integrations

HubSpot Integration Braze Integration Intercom Integration Salesforce Integration ActiveCampaign Integration Google Sheets Integration See all integrations

Company & Legal

Contact Us Careers Partner Programs Agency Partner Program GDPR PCI DSS certificate ISO 27001 certificate Bug Bounty Program

NET PROMOTER, NPS, AND THE NPS-RELATED EMOTICONS ARE REGISTERED U.S. TRADEMARKS, AND NET PROMOTER SCORE AND NET PROMOTER SYSTEM ARE SERVICE MARKS, OF BAIN & COMPANY, INC., SATMETRIX SYSTEMS, INC. AND FRED REICHHELD.

Terms and Conditions & Privacy Policy

With ❤︎ from Poland

Copyright © Survicate –– 2013-2025