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Customer Feedback

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Customer Feedback Guide: Collect, Analyze, and Act on Insights

Learn how to collect, analyze, and act on customer feedback with methods like NPS, CSAT, and CES. Improve customer experience and drive growth.

Aldona Krysiak-Adamczyk

Senior Content Manager

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Market Research

Market Research

What is Message Testing and How to Use it? + 9 Tools To Get Started

The copy on your website sometimes matters more than the product you sell. With these message testing tools, you'll know you're doing the right thing.

October 18, 2024

Customer Experience Expert at Survicate

What are Microsurveys? How to Use Micro Surveys for Your Product-Led Business

Microsurveys offer a huge benefit: the best response rates. Read this guide to learn how to build and where to place micro surveys for optimal feedback.

October 18, 2024

Senior Content Manager

NPS by Industry: A Comprehensive Guide to Achieving Leadership

Discover the key to industry leadership with our comprehensive guide. Learn how to effectively analyze and benchmark your NPS to drive growth.

October 17, 2024

Lidia Kurasińska

Senior Content Editor

Customer Surveys

Customer Surveys

Measure NPS Right: 10 Common Mistakes People Make When Measuring NPS

Making sure you get the NPS methodology right is crucial to get accurate results. Read our guide and avoid the 10 most common mistakes when measuring NPS.

October 17, 2024

Lidia Kurasińska

Senior Content Editor

Product Research

Product Research

49 Product Feedback Survey Questions (with Free Survey Templates)

Product surveys should be run continuously throughout a product's lifecycle. Find out which questions are both easy to answer yet—most valuable to product teams.

October 17, 2024

Senior Content Manager

Product Research

Product Research

Qualitative vs. Quantitative Research: What’s the Difference?

Understand the difference between qualitative and quantitative research and collect the right data for your research needs. Read on to learn more!

October 17, 2024

Senior Content Manager

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