User Research
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June 19, 2026
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12
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User Research
User Research
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12
min read
Building a Research Repository Turned Us Into Librarians
Discover how to build a research repository that drives actual product decisions instead of creating a full-time librarian job nobody wants.
June 22, 2026
Justyna Parmee
User Researcher
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Customer Research
Customer Research
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10
min read
Zero-Party Data: The Only Customer Data Strategy That Builds Trust
October 23, 2025
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Lidia Kurasińska
Customer Research
Customer Research
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8
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Churn Prediction: How to Spot At-Risk Customers Before They Leave
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Eylül Nowakowska Beyazıt
Director of Revenue & Customer Experience
User Research
User Research
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8
min read
AI and Qualitative Research: What to Automate, What to Keep Human
AI shines at cutting research busywork, like data organization and content search, but falls short on nuance. Learn where it helps and where humans must lead.
September 23, 2025
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Weronika Denisiewicz
Senior Product Researcher
Customer Experience
Customer Experience
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12
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Best Delighted Alternatives in 2025: Survicate vs. Qualtrics vs. AskNicely Compared
Delighted is sunsetting in 2026—compare the top 3 Delighted alternatives: Survicate, Qualtrics, and AskNicely. Features, pricing, pros & cons included.
July 9, 2025
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Aleksandra Dworak
Social Media & Content Specialist
User Research
User Research
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8
min read
Traditional Research Repositories Failed. Can AI Bring Research Back to Life?
Discover why traditional research repositories fail — and how AI tools make insights searchable, accessible, and truly self-serve.
July 2, 2025
Most popular
Weronika Denisiewicz
Senior Product Researcher
Customer Satisfaction
Customer Satisfaction
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15
min read
How to Measure Customer Satisfaction? From Metrics to Action
Learn how to measure customer satisfaction using CSAT, NPS, CES, and open-ended feedback, plus how to act on insights to boost retention, revenue, and loyalty.
May 19, 2025
Most popular
Aleksandra Dworak
Social Media & Content Specialist
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