Product experience software

Improve customers’ product experience with relevant user insights

Build long-lasting loyalty with insightful customer feedback. Understand how to improve product experience to grow revenue and reduce customer churn.
  • 10-day free trial of paid features
  • Set up in minutes
  • No credit card required
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Gain insights across the entire customer journey
Track customers’ experiences with your products from the first interaction and use it to and build loyalty that never ends
  • Reach your respondents with email, website, product, and mobile surveys
  • Run contextual surveys to capture feedback at every stage of the customer journey
  • See your product through your customers' eyes
  • Stay close to users to understand pain points and expectations
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Continuously enhance product experience
Increase user satisfaction daily through consistent improvement of product experience
  • Identify improvement areas and iterate on product experiences
  • Discover friction inside your product and fix problems with ease
  • Understand and measure user behavior with Fullstory and Smartlook integrations
  • Personalize product experiences and make customer journey intuitive
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Automate product feedback collection
Capture ongoing product sentiment and satisfaction easily
  • Survey the right people at the right touchpoints with advanced targeting
  • Get a continuous stream of relevant product experience feedback
  • Get notified timely via Slack and email whenever new feedback flows in
  • Analyze and act on customer insights to close the product feedback loop
  • Take advantage of 400+ survey templates and save time
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“The targeting aspect of product surveys, the number of question types to choose and customizable attributes make Survicate the best product experience software I've ever used.”
Adam Coombs
Senior Manager of Digital Sales at Adidas

We’re here to support you
along the way

  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response