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What Braze can’t do alone?

June 26th: join Allan Heo for a live webinar to overcome Braze feedback limits

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Customer Feedback

Customer Feedback

Customer Feedback

Customer Feedback Guide: Collect, Analyze, and Act on Insights

Learn how to collect, analyze, and act on customer feedback with methods like NPS, CSAT, and CES. Improve customer experience and drive growth.

Aldona Krysiak-Adamczyk

Senior Content Manager

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Customer Experience

Customer Experience

Ultimate Guide to Customer Experience: What Is It, How To Measure and Improve It

Discover how to effectively measure and improve customer experience with our guide. Check the main CX metrics, such as NPS, CSAT, or CES, and learn when and how to use them.

October 14, 2024

Aldona Krysiak-Adamczyk

Senior Content Manager

Customer Experience

Customer Experience

6 Great Customer Experience Goals To Set and Aim for in 2023

Looking to boost your customer experience in the next year? Here are some admirable customer experience goals to set in 2023 and beyond.

October 14, 2024

Net Promoter Score (NPS) Email: Everything You Need to Know

Write NPS emails that get opened. Read our guide for tips on how to boost your NPS email response rates with killer subject lines and survey templates.

September 24, 2024

Senior Content Manager

Product Research

Product Research

How to Prioritize Features: a Complete Guide

Learn how to prioritize features to minimize resource waste using frameworks like “effort vs. impact,” “RICE” scoring, and the “MoSCoW" method.

September 16, 2024

Senior Content Manager

Product Research

Product Research

How to Conduct User Interviews + 11 Tools to Help You

Everything you need to prepare effective user interviews, including 11 tools that will make the process easier and smoother

September 16, 2024

Product Updates

Product Updates

Featuring: Multilingual Surveys

With Survicate you can collect customer feedback in multiple languages. Create a multilingual surveys and translate them automatically or via CSV file import.

September 16, 2024

Senior Content Manager

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