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Customer Feedback Guide: Collect, Analyze, and Act on Insights

Learn how to collect, analyze, and act on customer feedback with methods like NPS, CSAT, and CES. Improve customer experience and drive growth.

Aldona Krysiak-Adamczyk

Senior Content Manager

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Survey Fatigue 101: How to Fight it to Boost Response Rate

Survey fatigue can be a serious threat to your research. But it doesn't have to be. Follow these simple rules to make your surveys effective and efficient.

September 12, 2024

Senior Content Manager

How To Determine Survey Sample Size: A Short Guide

Understand how sample size affects survey confidence and why it's crucial for studies with large populations. Learn the importance of participant numbers.

September 11, 2024

Senior Content Manager

How to Avoid NPS Bias in SaaS Companies

If you are a SaaS business, you know that the Net Promoter Score (NPS) measures customer loyalty and satisfaction. Discover how NPS bias affects your company and tips for avoiding it in our latest blog post!

September 11, 2024

Kasia Perzynska

How to Improve NPS? 7 Steps to Success

If you've been measuring your NPS but you're not happy with the numbers, here is a practical guide to improving your Net Promoter Score.

September 11, 2024

Urszula Kotowska

Content Manager

Market Research

Market Research

Top 6 A/B Testing Tools to Boost Conversion Rates in 2023

No matter what your conversion rate is today, it can get better with A/B testing. Here's a list of top A/B testing tools to start experimenting.

August 16, 2024

Customer Experience Expert at Survicate

Customer Satisfaction

Customer Satisfaction

Customer Loyalty Guide: Build a Strong Customer Base

Customer loyalty has many benefits, including increased customer lifetime value, easier customer acquisition, and higher revenue. The more loyal customers you have, the less you have to worry about competitors.

August 16, 2024

Senior Content Manager

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