User Research
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June 2, 2026
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14
min read
User Research
User Research
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14
min read
What AI Gets Wrong About User Research - And How Experts Fix It
Why is AI bad for user research? Raw LLMs flatten nuance and miss critical signals. Learn how to fix your research workflow for trustworthy insights.
June 16, 2026
Daniel Korczyński
Head of Product
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Customer Satisfaction
Customer Satisfaction
·
10
min read
13 Quick Ideas to Make Your Customers Happy
Customer happiness leads to more referrals, more repeat business, and more brand loyalty. Here are some easy ideas on how to make your customers happier.
December 1, 2022
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Kinga Edwards
Customer Experience Expert at Survicate
Customer Experience
Customer Experience
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11
min read
Survey Embed in an Email: Boosting Response Rate
With Survicate, you can embed the first survey question in the email body to improve your response rates. Learn how to do it with this guide!
November 25, 2022
Most popular
Sabina Fox
Senior Content Manager
Customer Satisfaction
Customer Satisfaction
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10
min read
What Is Customer Happiness + 6 Actionable Ways to Improve It
Successful businesses must strive for customer happiness. The client is king. Here is why customer happiness reigns supreme.
November 19, 2022
Most popular
Kinga Edwards
Customer Experience Expert at Survicate
Surveys
Surveys
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12
min read
The 100+ Most Important Questions to Ask in Your Event Feedback Survey
Running an event feedback survey and not sure what to ask? We'll help you out with more than 100 different questions to ask in your event feedback survey.
November 19, 2022
Most popular
Kinga Edwards
Customer Experience Expert at Survicate
Customer Feedback
Customer Feedback
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10
min read
How to Say "Thank You for Your Feedback" - 20+ Awesome Ways
Saying "Thank you for your feedback" is a powerful way to show appreciation and build strong customer relationships. Use our 20+ tips to express gratitude and learn how to become an absolute pro at following up gratefulness with action.
November 19, 2022
Most popular
Kinga Edwards
Customer Experience Expert at Survicate
Surveys
Surveys
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10
min read
What Is The Best Free Survey Tool? Send Surveys For Free With These 8 Tools
Want to collect feedback for free? Find out what you can do for free with these 8 popular survey tools. We'll go through their limits, customization options, and more.
November 17, 2022
Most popular
Sabina Fox
Senior Content Manager
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