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Customer Feedback

September 8, 2025

Customer Feedback

Customer Feedback

Customer Feedback Automation: What the Best CX Teams Do Differently

Discover how top CX teams use customer feedback automation to boost response rates, act on insights faster, and improve customer experience.

September 8, 2025

Aleksandra Dworak

Social Media & Content Specialist

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NPS for SaaS: Why Your Company Should Track It, Too

NPS surveys help improve customer experience and loyalty and up the retention rate. Find out why your SaaS company should invest in NPS software.

Senior Content Manager

NPS Analysis: Comprehensive Walkthrough of NPS Data

NPS data analysis is a great way to learn what your businesss is doing well and what you can do to improve. This guide breaks down the process step-by-step.

Senior Content Manager

NPS Benefits: Why Use Net Promoter Score? [Pros and Cons]

Wondering why NPS is important for your business and whether you should use it? Here are the main NPS benefits to consider.

Urszula Kotowska

Content Manager

NPS Calculation: How to Calculate the Net Promoter Score (NPS)

Calculating NPS and applying its insights will boost the growth of your brand in positive ways. Start measuring your NPS today!

Kasia Perzynska

Mobile Analytics: Understanding User Behavior on Mobile Devices

Explore the essentials of Mobile Analytics to understand user behavior, optimize app performance, and improve engagement for business growth

Product Marketing Manager

Mobile App KPIs: How to Measure App Performance in 2025

Learn how to measure the success of your mobile app with key performance indicators (KPIs). Discover which metrics matter most for your business goal

Product Marketing Manager

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