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Customer Feedback

September 8, 2025

Customer Feedback

Customer Feedback

Customer Feedback Automation: What the Best CX Teams Do Differently

Discover how top CX teams use customer feedback automation to boost response rates, act on insights faster, and improve customer experience.

September 8, 2025

Aleksandra Dworak

Social Media & Content Specialist

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Customer Feedback

Qualaroo Alternatives: 7 Tools for Gathering Customer Feedback

Qualaroo is a well-known tool for capturing customer feedback. However, it's pretty limited. So here are seven best Qualaroo alternatives you should consider.

Customer Experience Expert at Survicate

Product Research

Product Research

Qualitative vs. Quantitative Research: What’s the Difference?

Understand the difference between qualitative and quantitative research and collect the right data for your research needs. Read on to learn more!

Senior Content Manager

Product Updates

Product Updates

Product Update: Introducing Smartlook Integration

Survicate + Smartlook integration: connect survey responses with Smartlook web sessions to better understand the reasons behind your users’ behavior.

Paulina Hryniewicz

Product Marketing Manager

Customer Experience

Customer Experience

Online Customer Experience in 2025: What Is It And How to Improve It?

Discover simple tips to enhance online customer experience in 2025 and keep your digital visitors happy and engaged.

Aldona Krysiak-Adamczyk

Senior Content Manager

Customer Research

Customer Research

Predicting Customer Behavior: Leveraging Analytics for Strategic Insight

Learn how to predict customer behavior and drive growth. Unlock the power of real-time insights and strategic decision-making. Read now!

Aldona Krysiak-Adamczyk

Senior Content Manager

Net Promoter Score: What Is It and How to Calculate It

Calculating your NPS is simple and there is no excuse not to do it regularly. Read our guide to learn everything you need to know about NPS and its formula.

Lidia Kurasińska

Senior Content Manager

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