Precisely targeted website surveys
Unobtrusive appearance makes surveys engaging. Response rates up to 58%.
- Uncover in-the-moment insights from your current and potential customers.
- Gather an extensive number of answers in a short amount of time.
Create questionnaires that your customers actually complete
Easily deploy questionnaires to run in-depth surveys. Share them with your customers via email, messenger, or social media.
- Use multiple question types to collect the exact customer insights you need.
- Surveys get completed with just a few clicks so completion rate is high.
Use skip logic for follow-up questions
Get deeper into uncovered needs and issues to see ‘the why’ behind answers.
- Ask follow-up questions based on previous answers.
- Take actions on insights with calls to action and redirects based on answers.
Give your survey a custom look
Make your surveys a part of your website with custom colors. Add your logo. Choose where to show your survey: left, right, bottom, top or in the center of the screen.
Set up once
get thousands of
answers every day.
You will be up and running in a matter of seconds. You can launch an unlimited number of surveys on multiple domains, from a single account.
Choose from hundreds ready-to-use surveys
Explore the library of predefined surveys divided into categories. Use them as they are or modify to meet your needs.
- Choose from premade templates divided into categories and use-cases.
- Get instant, actionable tips on how to collect and utilise feedback on your website.
Show surveys anywhere on your website…
Ask questions on different pages to uncover insights in the context. Like these:
- Is the pricing clear to you?
- Was this help article useful?
- What were you hoping to find on this page?
… to different groups of visitors…
Create different segments of visitors you want to reach for feedback based on:
- How often they visit.
- How they got your site.
- Answers from previous surveys.
- Pages they browsed and browsing time.
- Cookies and any internal data.
- Technology or language they use.
…at the very right moment for asking questions.
Capture the voices of your customers in the context, on the spot, e.g.:
- After the page loads – to ask about visit purpose.
- When they attempt to leave – to ask why.
- While reading your blog – to ask about their opinion.
- When they hesitate – to help them move forward.
Analyze results with a reporting module
Access your responses in real time with a friendly, yet powerful reporting module
- Analyze aggregated results, word clouds and NPS scores.
- Filter, cross reference with answers from different surveys
- Export your results to Excel or use API to send your data to any service.
Feed your inbox with digest reports and lead notifications
- Contact potential customers who leave their contact details in real-time.
- Get notified of insights collected with daily, weekly or monthly reports.
Integrate with your favourite marketing tools
Survicate integrates seamlessly with the most popular marketing applications – no technical skills or 3rd party connectors required.