Customer Satisfaction Software
All-in-one customer satisfaction software that helps you provide excellent customer experience.
- Find out what customers love about your company and double down on your advantages.
- Identify dissatisfied customers and reach out to them with personal help.
Research customer satisfaction with email surveys
Embed Survicate one-click email surveys in emails sent to customers and quickly find out how satisfied they are.
- Integrate Survicate surveys with your customer service tool to see answers on customers’ profiles.
- Research customer satisfaction on a regular basis and after crucial steps, such as purchase or contacting your support team.
Research customer satisfaction on your website
Collect feedback from customers browsing your website to make sure it provides everything they expect.
- Improve your website in crucial areas that affect customer experience and conversion rates.
- Get feedback from customers that are hard to reach via email.
Easily analyze results of customer satisfaction surveys
Take advantage of real-time, user-friendly survey analysis to discover the ‘Why’ behind answers.
- Track trends to assess impact of activities aimed at improving customer satisfaction.
- Analyze aggregated results or see responses of individual customers.
Our Customers love us
In 2018 our Customers collected over 70 million responses. According to G2 Crowd and our Customers reviews Survicate was rated 4.8 out of 5 stars, becoming one of the best insights tools available on the market.