Customer Experience Software

All-in-one customer experience software that helps you create better experiences for your customers.

  • Research experience of your customer on varius stages of their journey.
  • Discover areas for improvements.
customer experience software
research customer experience using email surveys

Use surveys in your email campaigns

Embed Survicate one-click email surveys in emails sent to customers.

  • Integrate Survicate surveys with your customer service tool to see answers on customers’ profiles.
  • Research customer experience on crucial steps, such as purchase or renewal.
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Collect feedback on your website

Use your website – one of the most important touchpoints – to collect feedback from your existing and future customers.

  • Make sure your website offers what your customers need and works perfectly.
  • Collect feedback from customers that are hard to reach via email.
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research customer experience on your website
analyzing results of customer experience research surveys

Easily analyze results of your surveys

Take advantage of real-time, user-friendly survey analysis to discover the ‘Why’ behind answers.

  • Use advanced filtering to focus on crucial answers.
  • Analyze aggregated results or see responses of individual respondents to learn how you can improve customer experience.
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Our Customers love us

In 2018 our Customers collected over 70 million responses. According to G2 Crowd and our Customers reviews Survicate was rated 4.8 out of 5 stars, becoming one of the best insights tools available on the market.

G2 Crowd rating of 4.8 / 5. Read reviews.
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Survicate users. Meet some of them.