Add the Survicate Inbox App for Intercom to easily access survey responses during Intercom conversations. Our new feature lets you view latest NPS scores and other survey responses right inside Intercom Inbox to better understand user issues.
You can now watch session recordings associated with survey responses and jump right into customers’ issues to resolve them quickly. You can also send survey responses directly to FullStory as events. You can then use those responses as filters to discover how CSAT and NPS scores affect your conversion rates, and more.