Survicate and RudderStack integration

Turn RudderStack events into customer feedback

Trigger in-product surveys from any RudderStack Track event and reach the right users at the right moment, using the events and attributes your team already knows by name.
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Trusted by 2000+
digital businesses
Trusted by 2000+
digital businesses
Trusted by 2000+
digital businesses

Trigger surveys from any RudderStack Track event

Connect RudderStack to Survicate in a few clicks and start firing surveys from your existing event stream.
  • Use any Track event as a survey trigger
  • Target by event name directly within Survicate
  • Connect any RudderStack source with a single destination key and go live the same day
  • Cap survey frequency to preserve response rates
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Target your existing segments

Use attributes already created in RudderStack, from user traits to company data, for targeting and filtering directly within Survicate.
  • Understand exactly who's responded
  • Target accounts, not just users, with group company data
  • Reach users by plan, size, or lifecycle stage
  • See how feedback differs by segment
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Product data, meet VoC

Unify product data with voice of the customer feedback using workflows with event and attribute names your team already uses.
  • Trigger a post-upgrade NPS survey the moment plan_upgraded fires, and hear how it landed while it's fresh
  • See how key segments compare by filtering results with group_ attributes in the Analyze tab
  • Capture feedback from users who actually used the feature by filtering RudderStack product events
  • Know who said what in Research Hub, with RudderStack attributes on every response
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Measure NPS, CSAT, and CES in context

Choose from 125+ ready-to-use templates for NPS, CSAT, CES, and PMF, or generate a survey with AI. You're live in minutes.
  • Measure NPS after a value milestone, not a calendar, for scores that reflect real experiences
  • Run CSAT right after in-app support interactions to catch issues before they become churn
  • Slice results by any synced attribute to give every team its own answer
  • Generate a survey with AI in seconds, or start from a template, and spend your time on findings, not setup
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“The Research Assistant feature has been an incredibly valuable tool in my workflow. When I tested it via Slack, it independently surfaced the same key themes I had identified through my own analysis. This alignment gave me confidence in its accuracy and reinforced the strength of the insights it generated. It’s an efficient, reliable feature that meaningfully supports our Voice of Customer work.”
Swetha Srivatsan
Voice of Customer Lead @Montu

What people say about Survicate

Dan Benavi
Head of Customer Success at WeSki
“Survicate is our most reliable source of direct customer feedback for the good and the bad. It's the space that allows our customers to express their needs, challenges, and accomplishments with WeSki. It’s one of our most powerful tools that allows WeSki to improve yearly.”
Katherine Crutchfield
UXR Lead at Landing
“Survicate has been our most reliable portal to communicate and hear from our users. It is vital for us to understand our user base as a whole and what their needs are. We review it every single week, and it's been a really consistent way for us to understand users' biggest pain points from week to week.”
Patricia Caldas
UX Researcher at Medialivre
“The most positive and distinguishing feature of Survicate is that it’s effortless to work with, and other platforms are not like that. I tried many of them before choosing Survicate, and it is intuitive and easy to use. That is the most valuable thing for me.”
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Why do companies switch to Survicate?

To build smarter customer feedback programs all in one survicate’s platform. One tool to collect, analyze, and act on feedback. Without juggling between tools or breaking the bank.
Get feedback from everyone, everywhere
  • Collect complete feedback through email, web, mobile, and in-product surveys
  • Continuously track NPS, CSAT, and CES, and monitor trends effectively
  • Launch continuous and recurring surveys precisely targeted to the right audience segments
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Skip manual feedback management
  • Continuously listen to feedback from all sources
  • Automatically sync online reviews, calls, emails and transcriptions in one place
  • Categorize insights to fully understand customer needs in real time
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Make feedback-driven decisions faster
  • Build custom dashboards to monitor crucial metrics and trends over time
  • Automatically visualize your data for faster insights
  • Break down results by timeframe, attributes, and more
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Translate feedback into visible improvements
  • Close feedback loops automatically with custom workflows
  • Connect Survicate with over 40 native integrations
  • Centralize and categorize feedback in Research Hub for a detailed view of your customers’ needs and experiences
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