Help Scout
surveys and NPS

Customer feedback surveys for Help Scout

Collect actionable feedback via email or link surveys. Automatically capture respondents’ details from Help Scout contact lists.
  • 10-day free trial of paid features
  • Set up in minutes
  • No credit card required
Trusted by companies of all sizes
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Run Help Scout surveys painlessly

Create powerful surveys with just a few clicks. Adjust survey content and template to fit all your needs
  • Create branded NPS, CES or CSAT surveys in seconds
  • Build surveys from scratch with an intuitive editor
  • Insert survey question in Help Scout emails templates with no coding skills
  • Discover who left feedback without leaving Survicate dashboard
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Use customer insights to grow your email list

Listen to the voice of your customers. Implement feedback to increase sign-ups and customer retention
  • Embed surveys in the welcome emails to get to know your new subscribers
  • Use Help Scout audience to collect feedback from each customer group
  • Ask promoters to leave a review with custom thank you screens and skip logic
  • Get inspired for your next research by ready-to-use survey templates
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Support concepts with subscribers' feedback

Differentiate your product on the market by rolling out features addressing your users actual needs
  • Be sure you collect information with mandatory questions and comment fields
  • Expand your ideas bank by collecting detailed answers to open-ended questions
  • Support product ideas with real customer quotes
  • Easily collect and manage all feedback in one place
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Customers

What people say about
Survicate

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“We started running surveys with Survicate within minutes and within budget, what a great value for money! In the past we needed multiple apps to get customer feedback. Now we have all we need with a single subscription.”
Luke Deka
CEO and Founder at Growbots
"Survicate was quick to implement and extremely affordable! Another big decision-making factor were positive reviews about Survicate. When we combined all these factors, choosing Survicate was the only reasonable decision."
Abhishek Patodia
Senior Vice President at CarWale
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"The more you use Survicate and see how much you can do with it, the more you realize it's a good buy. We started with NPS. Today we run different surveys in our app and on the website to improve conversion. And that's still scratching the surface I feel!"
Karolina Olczak
Head of Customer Success at Landingi
One platform

Why companies switch
to Survicate?

Because Survicate is easy to use yet powerful,
with everything you need in one place
  • Cover any customer feedback use case for Marketing, Product, CS and Leadership
  • Start tracking NPS, CSAT and CES in minutes
  • Drag and drop 15 question types to make any custom survey
  • Run email, link, web and mobile surveys from one tool
  • Create surveys in seconds with +125 profesional survey templates
  • Use a visual survey builder to make surveys match your brand
  • Make your surveys smart with skip logic, custom actions and re-directs
  • Get automated reports right in your inbox daily, weekly or monthly
  • Receive real-time email, Slack and MicrosoftTeams notifications
  • Export survey results to XLS, CSV, Google Sheets or your CRM
  • Connect survey data to your other tools via 1-click integrations, API or Webhooks
  • Import feedback from your inbox, Google Play and other sources
  • Convert to text and save voice conversations with customers
  • Save feedback from any website with the Survicate Chrome extension
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See more questions
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We’re here to support you
along the way

  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response
Join us on June 15th for a live webinar with HubSpot expert Bart Kowalczyk.