Net Promoter Score® surveys for Freshdesk

Easily research your NPS to increase customer loyalty.

  • Survey different groups customers and subscribers.
  • Boost customer satisfaction and sell more.
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nps surveys sent in freshdesk e-mail

Use NPS surveys in your conversations

Paste Survicate NPS surveys to your email flows or message templates to get insights from your customers.

  • Distribute surveys to precise groups of customers.
  • Quickly spot Detractors and discover their reasons for dissatisfaction.
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Collect and act on data

Discover how satisfied your customers are, what are their pain points, or how they assess the experience of buying from you.

Make sure you provide them with suberb experience.

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segment subscribers in freshdesk
freshdesk net promoter score analysis

Analyze your NPS
in real time

Calculate your Net Promoter Score and track your progress in time.

  • Get daily, weekly and monthly NPS reports to your inbox.
  • Assess how changes you implement affect customer satisfaction and loyalty.
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benefits of surveying users

Benefits are endless

Survicate NPS surveys for Freshdesk allow you to:

  • Boost customer satisfaction and loyalty.
  • Turn more customers into brand ambassadors.
  • Discover new opportunities for growth.
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