Surveys for Freshdesk
All-in-one customer survey tool integrated with Freshdesk.
- Get feedback from your customers.
- Discover how customers assess the quality of your support.
Use surveys in your support emails
Embed Survicate one-click email surveys in emails sent via Freshdesk.
- Research and improve your Net Promoter Score® or Customer Effort Score.
- Use unlimited follow-up questions to collect deeper insights.
Use questionnaires to get in-depth customer feedback
Create and distribute questionnaires that people will actually fill out.
- Send a link to your Customers via email, messenger, social media or place it in your articles.
- Research customer satisfaction or run advanced product usage surveys for actionable insights.
Benefits are endless
Survicate Freshdesk surveys allow you to:
- Research your Net Promoter Score®.
- Research your Customer Effort Score and Customer Satisfaction Score.
- Discover how satisfied your customers are with the quality of work of your support team.
- Gain qualitative insights on your customer support process.
Our Customers love us
In 2016 our Customers collected over 18 million responses. According to G2 Crowd and our Customers reviews Survicate was rated 4.8 out of 5 stars, becoming one of the best insights tools available on the market.
Why you should choose Survicate to run surveys with Freshdesk
Freshdesk is a popular customer support software used by thousands of companies all over the world. Now, you can make surveys a part of your customer support processes with Survicate surveys for Freshdesk. Collect valuabe customer insights and boost growth by increasing customer satisfaction and discovering opportunities for growth.
Survicate is powerful yet easy to use – you’ll get started in less than 3 minutes and no technical skills are required to use Survicate Freshdesk surveys. Create a free account and see how Survicate can work for you!