Choose from variety of questions to collect feedback from your customers.
Single choice question
The single choice question is a classic. Many options, yet only one to choose. With Survicate you can ask your customers to add additional comment to their answer.
High response rate guaranteed.
Multiple choice question
A multiple choice question consists of a list of suggested answers. Respondents are asked to select the best possible answers out of the choices from a list.
Text answer question
An open-ended question is designed to encourage a full, meaningful answer using the subject’s own knowledge and feelings.
Combined with Survicate skip-logic you can add context to answers received. Followup on answers received to receive deeper insights.
Convert anonymous visitors and respondents to qualified leads using Survicate contact forms. Collect
e-mail addresses, phone numbers and any other information you find useful.
Smiley face question
Smiley face question is a fun and engaging way of collecting feedback. The smiley question is a 3-point rating scale, intended to represent a range of sentiments from negative to neutral to positive.
Net Promoter Score ®
Calculate your Net Promoter Scores using the answer to a single question, using a 0-10 scale: How likely is it that you would recommend our brand to a friend or colleague.
Respondents are grouped as follows:
Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, fueling growth.
Passives (score 7-8) are satisfied but unenthusiastic customers who are vulnerable to competitive offerings.
Detractors (score 0-6) are unhappy customers who can damage your brand and impede growth through negative word-of-mouth.Learn more
Survey skip logic. Conditional branching.
Get deeper into uncovered needs and issues to see ‘the why’ behind answers.
- Ask follow-up questions based on previous answers.
- Take actions on insights with calls to action and redirects based on answers.