Intercom + NPS
Intercom NPS surveys

NPS (Net Promoter Score) surveys for Intercom Messenger and Email

Deliver NPS surveys through Intercom Messenger and Intercom Email. Send NPS responses to Intercom contacts as tags, events and attributes
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Create NPS surveys for Intercom Messenger

Run Net Promoter Score (NPS) surveys that feel native to Intercom messenger
  • Create NPS Intercom Messenger surveys with an intuitive survey builder - no coding
  • Send NPS surveys via automated or manual Intercom Messenger messages
  • Distribute NPS surveys during real-time Intercom conversations
  • Add unlimited follow-up questions to your NPS surveys
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Send NPS surveys with Intercom Email

Run link and email NPS surveys that customers can answer in one click
  • Embed NPS surveys into Intercom Emails for completion rates of up to 83%
  • Create Intercom Email surveys in seconds with an intuitive survey builder - no coding
  • Send NPS surveys to the people that matter most based on Intercom segments
  • Add your logo, customize colors or use custom CSS to deliver personalized email surveys
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Turn NPS feedback into action in Intercom

Enrich Intercom contacts with NPS answers. Pull user data from Intercom into Survicte
  • Use code-free, one-click integration setup, no developers required
  • Send survey responses to Intercom contacts as tags, events and custom attributes
  • Pull data about Intercom contacts into Survicate to better analyze NPS results
  • Identify who answered your surveys and follow up with each customer
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Close feedback loop inside Intercom

Act on NPS feedback and deliver a world-class customer experience
  • Automatically open Intercom conversations after receiving NPS feedback
  • Get promoters to provide more reviews, testimonials and case studies
  • Follow-up with unhappy customers (Detractors) to reduce churn and avoid negative reviews
  • Find the drivers for user satisfaction and dissatisfaction to predict repurchases
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Customers

What people say about
Survicate

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“We started running surveys with Survicate within minutes and within budget, what a great value for money! In the past we needed multiple apps to get customer feedback. Now we have all we need with a single subscription.”
Luke Deka
CEO and Founder at Growbots
"Survicate was quick to implement and extremely affordable! Another big decision-making factor were positive reviews about Survicate. When we combined all these factors, choosing Survicate was the only reasonable decision."
Abhishek Patodia
Senior Vice President at CarWale
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"The more you use Survicate and see how much you can do with it, the more you realize it's a good buy. We started with NPS. Today we run different surveys in our app and on the website to improve conversion. And that's still scratching the surface I feel!"
Karolina Olczak
Head of Customer Success at Landingi
One platform

Why do companies switch
to Survicate?

Survicate is easy to use yet powerful,
with everything you need in one place
  • Cover any customer feedback use case for Marketing, Product, CS and Leadership
  • Start tracking NPS, CSAT and CES in minutes
  • Drag and drop 15 question types to make any custom survey
  • Run email, link, web and mobile surveys from one tool
  • Create surveys in seconds with +125 profesional survey templates
  • Use a visual survey builder to make surveys match your brand
  • Make your surveys smart with skip logic, custom actions and re-directs
  • Get automated reports right in your inbox daily, weekly or monthly
  • Receive real-time email, Slack and MicrosoftTeams notifications
  • Export survey results to XLS, CSV, Google Sheets or your CRM
  • Connect survey data to your other tools via 1-click integrations, API or Webhooks
  • Import feedback from your inbox, Google Play and other sources
  • Convert to text and save voice conversations with customers
  • Save feedback from any website with the Survicate Chrome extension
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