User Research
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June 2, 2026
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14
min read
User Research
User Research
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14
min read
What AI Gets Wrong About User Research - And How Experts Fix It
Why is AI bad for user research? Raw LLMs flatten nuance and miss critical signals. Learn how to fix your research workflow for trustworthy insights.
June 16, 2026
Daniel Korczyński
Head of Product
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Surveys
Surveys
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12
min read
NPS Calculation: How to Calculate the Net Promoter Score (NPS)
Calculating NPS and applying its insights will boost the growth of your brand in positive ways. Start measuring your NPS today!
August 20, 2021
Most popular
Kasia Perzynska
Surveys
Surveys
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13
min read
Net Promoter Score (NPS) Email: Everything You Need to Know
Write NPS emails that get opened. Read our guide for tips on how to boost your NPS email response rates with killer subject lines and survey templates.
August 19, 2021
Most popular
Sabina Fox
Senior Content Manager
Surveys
Surveys
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12
min read
What is NPS? A Complete Net Promoter Score Guide
What is NPS? Learn why you should track customer loyalty and growth with the Net Promoter Score (NPS).
August 11, 2021
Most popular
Marta Szyndlar
Senior Content Manager
Customer Experience
Customer Experience
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12
min read
10 Best Customer Experience Metrics to Measure for Customer Success
Top CX metrics to measure customer experience and amplify customer success. Learn about NPS, CSAT, CES, and other metrics with Survicate.
July 20, 2021
Most popular
Marta Szyndlar
Senior Content Manager
Surveys
Surveys
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12
min read
Survey Questions 101: Types of Surveys & Survey Question Examples
Need inspiration for your next survey? Discover the top question types and ready-to-grab examples to design a perfect survey and boost your response rates.
July 19, 2021
Most popular
Marta Szyndlar
Senior Content Manager
Survicate Originals
Survicate Originals
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7
min read
Rebranding Announcement: Survicate
Today we are introducing a new brand identity for Survicate to better communicate what the product does. For most people, the old Survicate logo looked like ‘someone wearing a headset.’ And let’s be honest, a ‘headset’ has little to do with a customer experience platform.
June 21, 2021
Most popular
George Gavrila
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