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Customer Research

August 19, 2025

Customer Research

Customer Research

Continuous Research: Turning Ongoing User Feedback into Product Insights

August 19, 2025

Weronika Denisiewicz

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Customer Experience

Customer Experience

Customer Experience Automation: Improving the Entire Customer Lifecycle

Revolutionize customer experience automation for seamless service and enhanced satisfaction. Elevate your CXA now!

Aldona Krysiak-Adamczyk

Senior Content Manager

Customer Research

Customer Research

Customer Engagement Strategies: Boosting Brand Loyalty and Sales

Implement customer engagement strategies to boost brand loyalty and sales. Learn about loyalty programs, customer journey optimization and more

Product Marketing Manager

Customer Research

Customer Research

Customer Discovery: Unveiling Key Insights for Product-Market Fit

Discover key strategies for product-market fit through customer discovery. Unlock insights, refine offerings, and drive growth. Start now!

Aldona Krysiak-Adamczyk

Senior Content Manager

Customer Feedback

Customer Feedback

Customer Effort Score 101: A Complete Guide

CES measures how much effort is needed to perform an action. It is the best predictor of future purchase behavior. Learn how you can benefit from a CES survey!

Senior Content Manager

Customer Experience

Customer Experience

Customer Centricity: What Is It and Why It’s Critical to Your Business Success

Find out what customer centricity is and why your business needs to become customer-centric to stay ahead of the competition.

Lidia Kurasińska

Senior Content Editor

Crafting Effective Surveys: A Guide to Survey Design

Survey design is the art and science of crafting effective tools to collect information. It involves careful consideration of purpose, audience, and question formulation to ensure clarity and reliability.

Senior Content Manager

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