User Research
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June 19, 2026
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12
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User Research
User Research
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12
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Building a Research Repository Turned Us Into Librarians
Discover how to build a research repository that drives actual product decisions instead of creating a full-time librarian job nobody wants.
June 22, 2026
Justyna Parmee
User Researcher
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Customer Feedback
Customer Feedback
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12
min read
How to Create the Ultimate Customer Feedback Report
Reporting does not have to be a chore if you tackle it right. Here is how to create an amazing customer feedback report without breaking a sweat.
December 1, 2022
Most popular
Kinga Edwards
Customer Experience Expert at Survicate
Customer Experience
Customer Experience
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10
min read
6 Great Customer Experience Goals To Set and Aim for in 2023
Looking to boost your customer experience in the next year? Here are some admirable customer experience goals to set in 2023 and beyond.
December 1, 2022
Most popular
Mile Zivkovic
Customer Feedback
Customer Feedback
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10
min read
How to Gather Actionable Feedback from Customers
Not sure how to use your customer feedback? Learn to gather actionable insights and implement them to increase the performance of your business.
December 1, 2022
Most popular
Mile Zivkovic
Customer Satisfaction
Customer Satisfaction
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10
min read
13 Quick Ideas to Make Your Customers Happy
Customer happiness leads to more referrals, more repeat business, and more brand loyalty. Here are some easy ideas on how to make your customers happier.
December 1, 2022
Most popular
Kinga Edwards
Customer Experience Expert at Survicate
Customer Experience
Customer Experience
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11
min read
Survey Embed in an Email: Boosting Response Rate
With Survicate, you can embed the first survey question in the email body to improve your response rates. Learn how to do it with this guide!
November 25, 2022
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Sabina Fox
Senior Content Manager
Customer Satisfaction
Customer Satisfaction
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10
min read
What Is Customer Happiness + 6 Actionable Ways to Improve It
Successful businesses must strive for customer happiness. The client is king. Here is why customer happiness reigns supreme.
November 19, 2022
Most popular
Kinga Edwards
Customer Experience Expert at Survicate
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