User Research
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June 19, 2026
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12
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User Research
User Research
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12
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Building a Research Repository Turned Us Into Librarians
Discover how to build a research repository that drives actual product decisions instead of creating a full-time librarian job nobody wants.
June 22, 2026
Justyna Parmee
User Researcher
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Surveys
Surveys
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10
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The Pros and Cons of NPS: Why is NPS Important?
Do you want to start measuring your NPS score? Read our guide to learn why NPS is so important for businesses, and its most common pros and cons.
April 14, 2023
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Lidia Kurasińska
Surveys
Surveys
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10
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8 NPS Alternatives to Track Customer Experience
NPS is many comapnies' North Star. But that doesn't mean you shouldn't research other metrics! Find the best NPS alternatives to track customer experience.
April 7, 2023
Most popular
Lidia Kurasińska
Surveys
Surveys
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10
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NPS Statistics You Need To Know in 2023
NPS has become one of the most popular customer loyalty metrics. Check out our post for NPS statistics that can inspire you to leverage the power of NPS.
April 6, 2023
Most popular
Lidia Kurasińska
Market Research
Market Research
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12
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How to Use NPS Surveys in Market Research
Did you know you can use NPS surveys in market research? Read our guide and collect better customer feedback today.
April 4, 2023
Most popular
Lidia Kurasińska
Customer Experience
Customer Experience
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8
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How Customer Service Teams Can Use NPS
Read our guide to find out how your customer service team can leverage the power of NPS to gather customer feedback, analyze it, and apply the findings.
April 3, 2023
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Lidia Kurasińska
Surveys
Surveys
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10
min read
6 Simple Ways to Use NPS to Increase Sales in SaaS
Did you know you can use NPS to boost sales in SaaS? Read our guide for 6 simple ways you can improve your profitability with NPS.
March 31, 2023
Most popular
Lidia Kurasińska
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