Customer Feedback
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July 28, 2026
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10
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Customer Feedback
Customer Feedback
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10
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CSAT vs NPS: Why the Debate Leads Us Down the Wrong Path
The CSAT vs NPS debate is a red herring. Stop chasing empty scores and build a Voice of Customer program that actually improves the experience.
August 10, 2026
Eylül Nowakowska Beyazıt
Chief Customer Officer
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Product Research
Product Research
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8
min read
How to Create an Effective UX Research Roadmap in 2025
Learn how to create a successful UX research roadmap in 2025. Discover strategic planning, choice of research methods, stakeholder engagement, and more.
July 5, 2023
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Lidia Kurasińska
Product Research
Product Research
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8
min read
User Research vs Usability Testing: What’s the Difference?
Explore the distinction between User Research and Usability Testing and discover how both methods contribute to creating user-centric designs effectively
June 27, 2023
Most popular
Lidia Kurasińska
Product Research
Product Research
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8
min read
From Data to Decisions: How to Analyze User Research Results
Master the art of analyzing user research results with our guide. Learn how to interpret qualitative and quantitative data and avoid common mistakes.
June 26, 2023
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Lidia Kurasińska
Product Research
Product Research
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8
min read
How to Create a User Research Interview Template
Learn to create an effective user research interview template. Unlock in-depth user insights to guide product development and improve user experience.
June 21, 2023
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Lidia Kurasińska
Product Research
Product Research
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8
min read
How to Use UX Research Methods in Design Thinking
Explore how to integrate UX research methods into Design Thinking. Discover how various methods can enhance each stage of the Design Thinking process.
June 20, 2023
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Lidia Kurasińska
Product Research
Product Research
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10
min read
Inclusive User Research: What Is It and How Can It Improve Your Product?
Explore the power of inclusive user research in product design. Learn how understanding and embracing user diversity can revolutionize your product
June 19, 2023
Most popular
Lidia Kurasińska
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