About us

Values

Focus on Customers, all else will follow.

Respect the Gang.

Create good vibe.

Contribute to growth.

Own your business. Create your brand.

Recognize impact. Celebrate wins.

Deliver ‘good’. Keep up the pace.

Improve through feedback.

Be curious, pursue learning.

The Company

With over 500 customers, including Atlassian, NGINX, and Sendgrid, who collectively gather over 200,000 responses daily, we focus on using the best tech to secure stability and scalability of our services.

The Product

Since 2013 Survicate established itself as the world’s leading platform for collecting customer insights. We provide powerful, all-in-one solution for gathering your users’ opinions and attitudes towards your product.

Our statistics

Our users are located in
152 countries

Median support response time
7 minutes 3 seconds

Conversation rating
97%

In 2018, our users collected
70 000 000+ answers

Company Vision

We aim to create the most recommended customer feedback solution

2014

February, 2014
Public beta released. Back then, Survicate offered website feedback tools.

2015

March, 2015
Seed round of funding from leading CEE Venture Capital firms, including Innovation Nest and Speedup Group.

2016

October, 2016
New products added to our offer. Apart from website feedback surveys, Survicate offers also email and Net Promoter Score® surveys to allows users to collect feedback from customers across different channels.

2017

June, 2017
Series A round of funding of $1M led by ARIA.

2019

January, 2019
Survicate is one of a few survey tools to have become a certified HubSpot integration.

The Team

We are a team of 29 people, passionate about all things product, software, research, customers, growth, progress, and excellence. We love what we do and we are excited about where we’re going to. Want to join the gang? Check our current opening and get in touch.