Customer feedback surveys for online businesses

Dare to ask. Unlock
growth.

Get a constant stream of insights from your customers at all stages of the funnel. Improve acquisition, engagement and retention.
‍
Target your audience by channel, properties and behavior. Native integrations. Deep-dive reporting. Set-up in minutes.

Start free

Set up in minutes
Email, link, web and mobile surveys

No time limit on the free plan
NPS, CSAT, CES and 12 more question types

No credit card required
Unlimited free users and surveys

If any of this sounds familiar, then you need Survicate

I want to start with this one survey but also be future-proofed for any other kind of surveys
I want to keep all customer feedback in just one tool that supports any use case, for any team (Marketing, Product, CS, Leadership)
I don't want a steep and painful learning curve to send surveys to customers
I don't want to waste months on implementing an enterprise customer experience platform
I want to easily connect survey data with our other systems through 1-click, native integrations

Build surveys

Make on-brand surveys in minutes

Pick from 125+ survey templates
or start from scratch
Change colors, fonts and layouts with a visual editor
Use 15 question types including NPS, CSAT and CES
Make smart surveys with skip logic, custom actions and redirects

Distribute surveys

Run email, link, web and mobile surveys

Send 1-click email-embedded surveys from your email tool
Share link surveys on blog, social, email and more
Trigger web surveys on any user behavior like exit intent or scroll
Launch event-triggered mobile app surveys for iOS and Android

Analyze results

See survey results in real time

Track the customer experience over time
Receive automated reports in
your inbox
Add colleagues for free to collaborate on feedback
Export to XLS, CSV, Google Sheets or your CRM

Act on feedback

Take action based on customer feedback

Integrate natively with Intercom, HubSpot and 17 more
Trigger automated campaigns based on customer feedback
Receive email notifications
and Slack alerts
Follow up with each customer individually

Customers

Join +47,000 companies who use
Survicate to manage the customer
experience

Ksenia Chaynikova

Product Manager

Survicate tells us why feedback is one of the most important parts of any process imaginable, including product development.

Michael Irvine

Head of Marketing

Find out how Looka gets 2400% ROI from using only one Survicate survey. For every dollar they spend on Survicate, they generate about $25 in additional revenue.

Kuba Pawnik

Director of Communications

The largest online learning platform building strategy on customer feedback. Implement data-driven tactics just like Brainly.

Abdala Pineda

Chief Revenue Officer

Check out how a Mexican Mobile Virtual Network Operator uses feedback to empower their youth.

See more customers stories →

Features

Manage the customer experience
at all touchpoints with one tool

Email and Link
Surveys

Intercom Messenger
Surveys

Feedback
Hub

Feedback
Button

Email and Link
Surveys

Intercom Messenger
Surveys

Feedback
Hub

Feedback
Button

Integrations

All native integrations are
1-click and code-free

Intercom
‍

Send survey responses to
Intercom contacts

Klaviyo

Update Klaviyo contacts with survey responses

HubSpot
‍

Use survey responses to
trigger HubSpot workflows

Segment
‍

Combine data from surveys
with user data from Segment

ActiveCampaign

Trigger marketing automations
with survey responses

Google Analytics

Match GA data with survey
data from Survicate

See more integrations →

One Platform

Why companies switch
to Survicate?

Because Survicate is easy to use yet powerful,
with everything you need in one place

Enable any use case for Marketing, Product, CS and Leadership with one tool
Start tracking NPS, CSAT and CES in minutes
Drag and drop 15 question types to make any custom survey
Run email, link, web and mobile surveys from one tool
Create surveys in seconds with +125 profesional survey templates
Use a visual survey builder to make surveys match your brand
Make your surveys smart with skip logic, custom actions and re-directs

Get automated reports right in your inbox daily, weekly or monthly
Receive real-time email and Slack notifications
Export survey results to XLS, CSV, Google Sheets or your CRM
Connect survey data to your other tools via 1-click integrations, API or Webhooks
Import feedback from your inbox, Google Play and other sources
Convert to text and save voice conversations with customers
Save feedback from any website with the Survicate Chrome extension

Dare to ask. Unlock growth.

Dare to ask. Unlock
growth.