User journey survey software

Run feedback surveys across the funnel

Set up surveys once, get user insights forever. Learn what to do next from your users and avoid the guesswork. Send survey data to your tools with native integrations.

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Book a demo

Unlimited survey responses
All survey features unlocked
No credit card required

Ask for feedback with surveys
at every step of the customer journey

In-product Website Email Link Mobile

Start Free Plan

Book a demo

Unlimited survey responses
All survey features unlocked
No credit card required

What can you do with user
feedback from surveys?

Marketing Product Customer Success

Turn more leads into loyal customers

Understand user sentiment about your website to increase conversion rates
Learn how people discover your brand to find the best channels for your marketing initiatives
Create accurate marketing personas to satisfy your audiences' exact needs
Identify your brand advocates with NPS & CSAT to gain social proof

“I can't recommend Survicate enough as a marketer. The response rate increased 2x when we started embedding surveys into emails! We use surveys to see why users are not upgrading. Plus, the Slack integration helps us act on user feedback right away.”

Ola Korczyńska

Marketing Director at GetResponse

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Ola Korczyńska

Marketing Director at GetResponse

Build your product around user insights

Identify areas for improvement to create a frictionless user experience
Collect feature requests and contextual product feedback to fulfill your users’ expectations
Determine your product/market fit to optimize your offering and grow continuously
Improve your product usability, test new concepts and monitor user satisfaction

“The targeting aspect of product surveys, the number of question types to choose and customizable attributes make Survicate the best survey tool I've ever used.”

Adam Coombs

Senior Manager of Digital Sales at Adidas

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Adam Coombs

Senior Manager of Digital Sales at Adidas

Increase customer loyalty and satisfaction

Measure and improve customers’ satisfaction with your company’s products and services
Track your NPS score to gauge customer loyalty and use the findings to raise your online ratings
Design and deliver a winning customer experience that drives continuous business growth
Identify why customers leave to minimize the cost of new customer acquisition and boost ROI

“Survicate has all we need to do NPS. We can measure NPS via any channel, calculate the scores, analyze results, and automate following up with detractors, passives and promoters!”

Michał Skurowski

CEO at Livespace

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Michał Skurowski

CEO at Livespace

Join 1,500+ companies
running surveys with Survicate

Patryk Kabaj

Chief Product Officer & Co-founder

“We use the survey answers to drive the strategy of the company and to affect the direction we are going with the product. You can't know what the customer thinks unless you ask them the question. In a fast-moving startup, there’s no time for guessing.”

Tom Alcock

UX Researcher at Vestd

“Survicate is a great way to get continuous customer feedback on your product or service by targeting users with a survey at various points in their journey. And it's a really easy and accessible tool to use.”

Noah Berg

Marketing Director at Brainly

“The Survicate workflow is great for a multi-user system. Plus, having dedicated workspaces allows us to run multiple surveys in parallel in different markets. It makes the coordination of the surveys easier, so we get our insights quicker.”

Get more customer insights
from your surveys

With Survicate

~30%

Average survey response rate with Survicate

Receive all surveys response, even for partially submitted surveys
Enrich surveys automatically with user attributes so there is no need ask again
Target web surveys to show in context so more people answer the survey
Embed the first question right in the email preview, so it’s easy to start the survey

Other tools

~5%

Average online survey response rates

Lose survey responses if a user does not submit the whole survey
Ask again for information the user already gave like email, name or industry
Show web surveys out of context which the audience finds annoying and ignore
Email surveys don’t show a preview of the first question, reducing engagement rates

With Survicate

~30%

Average survey response rate with Survicate

Receive all survey responses, even for partially submitted surveys
Enrich surveys automatically with user attributes so there is no need to ask again
Target web surveys to show in context so more people answer the survey
Embed the first question right in the email preview, so it’s easy to start the survey

“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trust Pilot.”

Robin Tussiot

CRM Manager at Kard

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Robin Tussiot

CRM Manager at Kard

Send survey data to your tools with
the most flexible native integrations

ActiveCampaign

“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”

William Geldart

Marketing Manager at BPS World

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