Customer feedback surveys for online businesses

Dare to ask. Unlock
growth.

Get a constant stream of insights from your customers at all stages of the funnel. Improve acquisition, engagement and retention.
‍
Target your audience by channel, properties and behavior. Native integrations. Deep-dive reporting. Set-up in minutes.

Start free

Set up in minutes
Email, link, web and mobile surveys

No time limit on the free plan
NPS, CSAT, CES and 12 more question types

No credit card required
Unlimited free users and surveys

If any of this sounds familiar, then you need Survicate

I want to start with this one survey but also be future-proofed for any other kind of surveys
I want to keep all customer feedback in just one tool that supports any use case, for any team (Marketing, Product, CS, Leadership)
I don't want a steep and painful learning curve to send surveys to customers
I don't want to waste months on implementing an enterprise customer experience platform
I want to easily connect survey data with our other systems through 1-click, native integrations

Build surveys

Make on-brand surveys in minutes

Pick from 125+ survey templates
or start from scratch
Change colors, fonts and layouts with a visual editor
Use 15 question types including NPS, CSAT and CES
Make smart surveys with skip logic, custom actions and redirects

Distribute surveys

Run email, link, web and mobile surveys

Send 1-click email-embedded surveys from your email tool
Share link surveys on blog, social, email and more
Trigger web surveys on any user behavior like exit intent or scroll
Launch event-triggered mobile app surveys for iOS and Android

Analyze results

See survey results in real time

Track the customer experience over time
Receive automated reports in
your inbox
Add colleagues for free to collaborate on feedback
Export to XLS, CSV, Google Sheets or your CRM

Act on feedback

Take action based on customer feedback

Integrate natively with Intercom, HubSpot and 17 more
Trigger automated campaigns based on customer feedback
Receive email notifications
and Slack alerts
Follow up with each customer individually

Customers

Join +47,000 companies who use
Survicate to manage the customer
experience

Patryk Kabaj

Chief Product Officer & Co-founder

You can't know what the customer thinks unless you ask them the question. And then what happens typically, [is that the responses] surprise you. You're like, oh, wow, really? This is so important. I would never have thought about this.

William Geldart

Marketing Manager

Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.

Abhishek Patodia

Head of Product

It’s so easy to create a survey. And as soon as we send it out, responses start flooding in and we can even do a quick snapshot analysis in real-time.

Tulio Monte Azul

CTO

If [the users] love or hate something, they write it down, which was unlikely to get from a regular email conversation. Therefore, what convinced us to switch to Survicate were, in fact, advanced website and in-product surveys that can be triggered at the right moment.

See more customers stories →

Features

Manage the customer experience
at all touchpoints with one tool

Email and Link
Surveys

Intercom Messenger
Surveys

Feedback
Hub

Feedback
Button

Email and Link
Surveys

Intercom Messenger
Surveys

Feedback
Hub

Feedback
Button

Integrations

All native integrations are
1-click and code-free

Intercom
‍

Send survey responses to
Intercom contacts

Klaviyo

Update Klaviyo contacts with survey responses

HubSpot
‍

Use survey responses to
trigger HubSpot workflows

Segment
‍

Combine data from surveys
with user data from Segment

ActiveCampaign

Trigger marketing automations
with survey responses

Google Analytics

Match GA data with survey
data from Survicate

See more integrations →

One Platform

Why companies switch
to Survicate?

Because Survicate is easy to use yet powerful,
with everything you need in one place

Enable any use case for Marketing, Product, CS and Leadership with one tool
Start tracking NPS, CSAT and CES in minutes
Drag and drop 15 question types to make any custom survey
Run email, link, web and mobile surveys from one tool
Create surveys in seconds with +125 profesional survey templates
Use a visual survey builder to make surveys match your brand
Make your surveys smart with skip logic, custom actions and re-directs

Get automated reports right in your inbox daily, weekly or monthly
Receive real-time email and Slack notifications
Export survey results to XLS, CSV, Google Sheets or your CRM
Connect survey data to your other tools via 1-click integrations, API or Webhooks
Import feedback from your inbox, Google Play and other sources
Convert to text and save voice conversations with customers
Save feedback from any website with the Survicate Chrome extension

Dare to ask. Unlock growth.

If any of this sounds familiar, then you need Survicate

Join +47,000 companies who use Survicate to manage the customerexperience

Manage the customer experienceat all touchpoints with one tool

All native integrations are1-click and code-free

Why companies switch to Survicate?

The best way to test Survicate is to use it for free

We’re also there

Dare to ask. Unlock
growth.

Join +47,000 companies who use
Survicate to manage the customer
experience

Manage the customer experience
at all touchpoints with one tool

All native integrations are
1-click and code-free

Why companies switch
to Survicate?

The best way
to test Survicate
is to use it for free